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The Nikon D5200 is an F-mount DSLR camera with a 24.1 megapixel DX-format CMOS image sensor. The D5200 has a maximum resolution of 6000x4000 and is capable of 1080p video recording.

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Problem with image size

A friend has this camera and so do I. We both have the image size set on RAW and L. My photos have a high resolution of 6000 x 4000 and hers are at 640x427. We cannot figure out why her photos are so small. Would this be a camera defect?

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When she uploads the photos in Lightroom, all come in at 640x427 297Kb. She is not using video.

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Your Lightroom is probably set wrong. That's thumbnail size. Change her upload settings to full resolution.

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That resolution isn't even possible with that camera. However, 640x424 is a supported video resolution. Are you sure your not looking at the video setting? If not, what is the resolution of your pictures based on what your computer says? Good luck.

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Also, you need to try a system reset on the camera. It should be in the menu with the wrench.

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I might not have the size exactly right, but all of the photos she uploads into Lightroom are a small pixel size, and about 297KB. All the settings on the camera look right, image quality is RAW, and size is L. But the photos upload very small.

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Something is wrong. What resolution is the image size set to?

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