주요 콘텐츠로 건너뛰기

기기를 수리하세요

수리할 권리

상점

Device repair and troubleshooting for the 7" RCA tablet released in 2014, identified by model number RCT6773W22.

124 질문 전체 보기

The sound is gone

The sound is gone can't figure out how to get it back

답변되었습니다! View the answer 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 4

댓글:

Hi,

Do you have audio when using the earphones?

Yes

But I need sound so I don't have to use earphones

의견 추가하세요

SKIP THE UPGRADE

Save by fixing with an all-in-one kit.

Shop iPhone Fix Kits

SKIP THE UPGRADE

Save by fixing with an all-in-one kit.

Shop iPhone Fix Kits

답변 1개

선택된 해법

First try headphones. If there is sound, likely the speaker, speaker connection, or logic board has issues.

If there is no sound on the headphone,

Reboot your tablet into recovery mode, as follows:

• Hold 'vol down' and 'power' buttons on tablet

• Release 'power' when samsung image is shown

• Release 'vol down' when the two icons are shown

• Use the 'vol down' to navigate between the icons

• Highlight the left icon (box)

• Press the 'vol up' to select it and boot into recovery mode

In Recovery mode, 'vol up' and 'vol down' move up and down in the menu, and 'power' button selects.

First try the 'wipe cache partition' and reboot.

If this doesn't help, follow the instructions above then use the 'factory reset' option instead. (REMEMBER TO BACK UP FIRST!!!)

If this doesn't help, there likely is a problem with your logic board.

해당 답변은 도움이 되었습니까?

점수 3

댓글:

S W.... thank you so much for answering my question about my sound couple things one it's an RCA not a Samsung so is it still going to work the same into how do I back it up

Androids all have a similar 'Recovery Mode'. Backing it up either can be done in Settings-->Backup&Reset and you can backup critical data to Google, or if RCA has a PC utility to backup to a PC, you can use that. I would manually connect to a pc and copy photos and other critical files over to a PC by drag and drop for anything important just in case.

Most helpful, I have another issue; already tried, the ones recommended. need to know how much it’ii cost to repair.

@Carmen Morris

What is the "other issue" with the tablet?

This will help to give advice on what may be required to fix the problem and therefore how much it may cost

의견 추가하세요

귀하의 답변을 추가하십시오

ks.eastburn 가/이 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 2

7일 전: 9

30일 전: 54

전체 시간: 2,681