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The Kingston HyperX Cloud II Gaming Headset is a headset designed by Kingston. This device comes with a headset, removable microphone, and an inline USB audio controller and is compatible with most computing devices. Model number: KHX-HSCP-RD

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Hyper x cloud 2 jack diagram problem


I have been using my HyperX Cloud 2 for several weeks now. However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two.

I have ordered a replacement 3.5mm TRRS jack, but haven't yet figured out the correct connections to solder on the jack.

Could anyone offer help in finding these and possibly give some advice on the soldering?

Kind regards


Mic color: Red and gold


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These are the same way my headphones were setup. Did you ever figure out which cords went where?

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In an attempt to fix my HyperX Cloud 2 jack, I read lots of posts about how to repair a 4 pole jack. All the wiring diagrams corresponded to four wires being visible once I stripped the insulation.

But to my surprise there were five wires when I stripped the insulation!

As expected there was a red wire which is for the right channel green wire which is for the Left Channel a red and green wire which is the microphone and then there was an aqua and a copper wire each.

I couldn't find any diagram that corresponded to the Hyperx Cloud 2 specifically so I just had to figure it out by looking at other diagrams and thinking through how the jack might be connected.

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Here is the wiring that I ended up doing and it has worked perfectly for mine.

Tip aka pole 1: solder both the Aqua and the Copper colored wires. I believe these are called "common" which some people call "ground."

2nd section down, aka Pole 2: Red wire, which is the Right channel.

Pole 3: Green wire which is Left channel

Pole 4: Red and Green wire, which is the Mic.

Hope this helps!

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Would this also work on the cloud stinger?

I just fixed my boys cloud stinger headset bought in the UK circa 2018.

Had 5 wires, red was right, green was left, the white core of the copper was mic, the copper core around the white + the blue + the copper/blue twist wire all went to ground. Hyperx refused to give out any info.

The colors on mine are red, green, white with copper, and red with copper. What would each of those wires be?

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The cable has probably a fractured wire where it enters the jack plug.

It is better to replace the plug and create a new connection.

Since it is a gaming headset, I'm assuming it has a 4 pin (TRRS) jack plug.

Here is a link to a supplier. It is not a recommendation to use them, it is merely shown to give an idea of the cost and to confirm that this is what you have. You will no doubt find more suitable suppliers


Here is a link to a video which shows how to connect the cable into the plug.


As there are 2 standards as to how the wires are connected, (see image below) you may have to use an Ohmmeter to determine the correct connections. The best way to do this is to cut the cable at least 2 inches from the jack plug, strip off the sheath back to the jack plug to expose the wires, strip a bit of the insulation from each of the wires and then using the Ohmmeter, check between the jack plug connector and each wire to ascertain where it goes. Write down the colour of the wire and to which pin it is connected to, then you will know how to connect them into the new jack plug. You may find that there are two earth wires (possibly), 1 for the speakers and 1 for the microphone. Therefore they will both go on the appropriate earth pin for your connection type.

Suitable Ohmmeters (function found in a DMM - Digital Multimeter) can be purchased from larger hardware stores for about $10

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(click on image to enlarge for better viewing)

Hopefully this is of some help.

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Thanks a lot man I will definitely check it out thanks for taking the the time to answer hopefully this will fix :)


You're welcome.

If you want to prove which wire it is before you cut the cable, use the Ohmmeter and connect one lead from the Ohmmeter too the earth pin of the plug and the other to either the tip or the first ring connector of the plug (depending on whether it is the left or the right ear speaker which is the problem and see if the Ohmmeter reading changes when you flex the cable at the end of the plug. If will be a bit difficult as preferably you would like to have 3 hands to do everything but it can be done. if you hold the plug flat down on the table with the 2 meter probes in one hand (on the correct pins) get a reading on the meter and then gently twist the cable near the plug end with the other hand you can do it.

Good luck with the repair!

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My kids have a Hyper X Cloud Core (KHX-HSCC-BK) gaming headset they use on PS4. One too many pulls on the cord instead of the plug rendered the right ear and microphone dead. I knew the break was near the plug because you could wiggle the cable and get intermittent sound in the right ear. Knowing this, I bought a replacement 3.5mm TRRS plug (4-pole...Right, Left, Ground, Microphone) online to make the repair.

I cut the main cable about an inch back from the plug. I found two inner multi-strand wires; a white and a black. Inside the white wire were 3 additional wires; Blue, Green, and Red/Green. Inside the black wire were 2 additional wires; Red and Copper. Therefore, a total of 5 different wires within the main cable...and 4 connection points on the TRRS plug.

There are many different variations of colored wires, depending upon your make/model headset. So unless you have the exact setup I describe below, you are going to have to test for continuity with a multimeter (on the strands that are not broken...That is, if any of them still work). I had continuity between Blue and pole 1 (tip) and Copper and pole 3 (Which is why the left ear still worked). Remaining 3 wires: No continuity (Which is why Right ear and Mic didn't work). To figure out where the remaining 3 wires went, I had to carefully grind down the plastic on the old jack with a Dremel tool to get down to the wires and connections. I determined the Following on my headset:

Red (microphone) goes to pole 4. (Sleeve, top ring, 3rd ring)

Two wires, Copper AND Red/Green (ground), go to pole 3. (2nd ring)

Green (Right ear) to pole 2. (1st ring)

Blue (Left ear) to pole 1 (tip).

Also, you will want to quickly burn the tips of the wires after you strip them and before you solder. They have a coating on them you need to burn off in order to make a good connection. This could be a little tricky if you are not familiar with this kind of thing, you don't want to damage these very thin wires. I then cleaned the wires from burning off the coating (black soot) with alcohol wipes. Soldering these small wires to the small connection points on the new jack was also tricky. (Probably not the best project for a first-timer learning how to solder.) You may find YouTube videos on this topic helpful, IE: Search "How to replace jack plug on gaming headset".

I also used a piece of shrink tubing to make the cable and new plug connection a little tighter and hopefully stronger. We are now back in action and now that I have it sorted out, future repairs (if required) will go quickly.

Bottom line: Gaming headsets cost too much to simply discard if the cable or plug is damaged. Since I already had the proper tools and solder, my cost was limited to my time and about $2 for the plug and shipping (The plug cost less than the shipping)...cheaper than buying the replacement plan. I hope you find this post helpful.

PS - What they won't tell you are the electronic stores: If you ever need an inexpensive headphones w/mic (I keep one as a backup), go to the mobile phone section. They often have ear buds w/microphone that cost under $10. They work on PS4. Often, the gaming headphones start around $50 and go up from there. Most of the employees won't think of ear buds w/mic... or if they do know, they've been told not to mention that. Just make sure it has the 3.5mm TRRS male plug.

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hope this works it would be nice when ever the replacement comes in if you could help me. If not that is okay I should be able to figure it out by your exp in the post.

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Hi, I wanted to say thanks for the info. I fixed my HyperX Cloud Stinger wiring.

The wires are slightly different colours. See image from JoshL for numbering of positions. Each wire needs to be stripped a little (about 3mm) by burning with a match or lighter and then lightly sanding outwards. If more has burnt, trim this off. See no.2 and no.4 where the red wires have been lightly burnt to uncover the copper.

Tip aka pole 1: solder both the White and the Copper colored wires. I believe these are called "common" which some people call "ground." The white is inside the bare copper wire and needs to be stripped a little by burning with a match or lighter.

2nd section down, aka Pole 2: Red wire, which is the Right channel.

Pole 3: Green wire which is Left channel

Pole 4: Red and White (striped) wire, which is the Mic.

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Our wires are different again!

Instead of your red wire - we have a blue wire!

Does anyone have any photos of how the wires attach to the headphones at the other end to the jack?

ie how do the wires solder onto each speaker and the mic connection? My son did a really good job of yanking them out....accidentally of course!!!

Got these exact colors, but wired differently on my hyperx cloud stinger..

See post from benlonsdale below.

Some of this info was helpful - thanks! - but I couldn't get it to work. I'm useless at soldering but it turns out that wasn't the problem. I talked to HyperX support today, and this is the correct config:

Green - Left channel

Red - Right channel

Red/copper - ground

White - microphone

Copper surrounding the white - ground

Cloud Stinger uses CTIA wiring:

Pole 1 (tip of the Jack) - Green / Left channel

Pole 2 (next to tip) - Red / Right channel

Pole 3 - red/copper and the copper around the white wire - Ground

Pole 4 - white / microphone

Because I'm such a solderclutz I used heatshrink, to stop everything shorting, and amazingly, it worked... now I do not have to listen to my son, who broke his set, saying HELLLO? HELLLLLOOOO? like a crazed Dom Joly every 5 seconds when he's playing Fortnite.

Are you saying that you need to strip the white wire and solder it to pull 1? Like, put the wires together?

thanks so much for the picture!!! it save me, but the tip... its a pro!!! my mic was not working, it was because I did not burn the coper wires.... my mistake.. now they are working great!!

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Okay, my sons cat chewed the wires on his, I'm pasting the schematic for the wires I posted on Imgur. Note, the colored wires (red, green and copper with red are all coated with a non-conductive lacquer, this you easy burn off with a lighter just enough to make a connection again. If you have heat shrink to cover each wire great, if not electrical tape will work, just really bulky. Now the larger stranded copper wire isn't just what it looks like, there is a insulated white wire inside of this. You must follow the CTIA wiring diagram for the 3.5mm jack for Xbox one. Besure to twist the red/copper wire with the plain copper wire (the one wrapped over the white wire), these are your ground wires, they get soldered to the RING 2. The Green wire is left speaker and solders to TIP. The Red wire is right speaker and solders to RING 1. The White wire (cut back a little bit the insulation) solders to SLEEVE. Hope all this helps.


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Hi Squatch, my nephew's HyperX headset are broken too. I bought a sennheiser 3.5 plug to fix them. The headset has the same 5 wires and colors than yours (red, green, coper/red, and a standed coper with white wire inside). This color scheme worked perfect for you? Do you think I can use it in these too? Thank you very much!

Sorry for my english and regards from Monterrey, Mexico.

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Thanks for all the input and help from the answers above.

Just repaired my sons Cloud Stinger Core, part number: HX-HSCSC-BK, referring to the official HyperX product site here, for PS4.

The following worked for me:

#1 Red = right

#2 Green = left

#3 White (the cord with copper wrapped around) = mic

#4 Copper from around white (#3 above) + blue + blue with copper wrapped around = ground.

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thank you so much!

Thank you very much !!! You solved my problem to fix hyperx HX-HSCSC-BK. My son is very happy. Very hard discover correct colors alone.

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I have the hyperX cloud ii and the jack broke in half. My wiring inside is completely different colours to what is above.

White and copper - Soldered to one

Blue - to pole 2

Green to pole 3

red/white striped - soldered to pole 4.

Works perfect...if the cord is a little too short now after many attempts at soldering :)

Edit - It works perfect on everything else ie phone/ipad/pc....but no mic on the xbox. Back to the drawing board.

Edit 2 - rewired to the following and this time it does work on xbox/pc etc...

pole one - red and white striped plus copper twisted together

pole 2 - blue

pole 3 - green

pole 4 - White ( the one that was wrapped inside the copper wiring.

Hope this helps someone also with the hyperX cloud ii.

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I had the same problem as you with it not working on PS4, but what are the poles you were reffering to? As in pole 1=mic, etc


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Just had to repair a similar headset of the same brand.

The correct pinout was -

ring 1 - Green - Left speaker

ring 2 - Red - Right Speaker

ring 3 - Red/Copper + Copper surrounding white wire - Common ground

ring 4 - White - Mic

Hope this helps…

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Was it the hyperx cloud stinger?

This looks correct for my HyperX cloud stinger, if ring1 = tip.

Much confusion above about terminal numbers, mine has a coaxial jack which puts the tip terminal farthest from the jack tip, ring 2 is second farthest, then ring 3, and white was soldered directly to the outer barrel (no terminal).

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I found that simply replacing the broken cable and soldering into the PCB on the left earpiece is WAY simpler. I thought my headphones were done for so I opened them up and realised that it's actually quite easy to repair. However, for now I have repaired it with only the audio, no microphone. But I will search for a cable with 5 wires to repair that as well!

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Here is what it looks like with the new cable (taken from an old broken pair):

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Thanks, worked for me! I was also able to get the mic working with a 4 wire 4 pole cable. I left a few inches of the two wires that were already soldered into the mic jack(not the main board) of the headphones and simply connected the old mic wire to the new cables mic wire and spliced the new ground wire to the old mic ground wire to create that elusive 5th wire. Back to gaming!

This is what I’m struggling with getting that elusive 5th wire. Does it affect mic quality at all to blend the grounds like that? Or is it better to have separate ground all the way to the jack. Also, what cable did you use as a replacement for the hyperx one? A lot of the ctia 4 pole cables I’m finding on amazon have a reputation for dying within a month or so.

I haven't experienced any degredation in sound quality but it may vary based on cable used, solder, soldering quality etc..

I used this one solely because it had many reviews of people having success with gaming headsets :

ARCHEER 3.5mm Male to Male Audio... https://www.amazon.com/dp/B01MU3TY2O?ref....

you can cut it however long you'd like, just be sure to leave a few extra inches on the new cable so you can work with the wires. I ran a continuity test once I had the end cut off of the new cable to figure out which wire did what and found that on this particular cable:





To be sure, I would run a continuity test on the cable you purchase. Oh, and test the new cable BEFORE you do all that work.

hope this helps!

I ended up buying a four pole female panel plug and replaced the wire entirely with that splicing the grounds where they terminate in the plug. Then I can use any male to male truss connector to go from the newly installed jack to the 7.1 USB device (or straight to a ps4/Xbox controller. Then if my cable has any trouble again I can swap it out easily. The cable I bought was from monoprice and only cost $2.50. The panel jack was only $2 and I got two of them for that price (though they did take a couple of weeks to arrive). All in I basically turned my broken cloud 2 headset into a cloud alpha for less than $5.

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This is way late but look up liquid electrical tape its a magical substance for the same purpose as electrical tape but fills in all gaps even if tiny :)

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edit this isnt a fix its more of for after the fix

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A (( HUGE)) thank you to everyone who's commented with tips on this post - my son's okinuma headset adapter bent after his younger brother dropped a device with them still plugged in, and our oldest was more worried about his younger brother not feeling bad than his own loss of the prized Christmas gift - so, needless to say, mama was on a mission to fix these headphones!

This thread had so much helpful info, I just thought I'd throw in a couple of the things I picked up along the way for any complete beginners out there - who, like me, are coming into this with like, ZERO soldering experience!

Because these headphones have a mic, as others have pointed out above, you need to make sure your purchase the proper replacement adapter - you'll be looking for a TRRS, or 4 Pole adapter.

Personally, after I'd watched several vids showing how to solder the existing headphone cable to the replacement adapter, I chose instead to purchase an inexpensive 4 pole headphone cable extension (one end male, one end female) and to simply cut off the unnecessary female portion and wire the extension wire to the existing headset wire (so as to give me wires to work with rather than such a small surface to solder on AND to lengthen our headset reach!).

The Okinuma headset wiring schematic wasn't posted anywhere that I could find online - but the pointers in here helped me to narrow down the possibilities!

Once the broken adapter and sheathing were removed, wires were:


+Green/Black Stripe

+Red/Copper Stripe

White sheathing with +Copper wire w/ a Red wire running through the center of it

Meanwhile, the extension adapter I'd purchased had the traditional:

+Blue +Green +Copper + Red

I had to guess and check to see what each of the headphone wires were - after stripping away the plastic outer sheath on each, I simply twisted together the wires I believed corresponded with each signal.

  • This will not give you any sort of result of trying to test like this! **

After growing frustrated with the lack of ANY results after like 5 attempts, I found this thread and found another person who was having problems testing this way, but didn't see anyone clarifying that **THIS WILL NOT WORK** (I believe) this is because each wire is coated in a sort of enamel to prevent the wires from shorting while encased alongside the others.

So when the YouTube videos show someone heating the wires with a lighter or just the soldering iron itself before actually soldering, I believe it was to remove the enamel and also to burn off the thin fabric fibers that are interspersed within each super thin wire, to prep the surface to receive solder.

Another wonderful thing I learned in this thread was that the copper wire in the separate white, microphone sheath is a ground and will need to be wired into the main ground - so total, I had three wires here to join together (ground from adapter, from microphone sheath, and main headphone ground)

Lastly, after all that was figured out, Alexandria above gave me the last bit if advice that saved the day - the red wire from the white microphone sheath is covered in a SUPER thin, transparent plastic that will also need to be removed before soldering!

After many trial and errors, I certainly learned a lot, these were the connections that worked for this particular headset, in case anyone needs to know:

  • Blue to Blue (Left)
  • Green to Green/Black Stripe (Right)
  • Red to Red (Microphone)
  • Copper/Red Stripe to copper from microphone sheath to copper in adapter cable (Ground)
  • I hope maybe my beginners insights might serve to help someone else super new to this! Thanks so much for all of the help!

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HI all,

I used this approach with a 4 pole headphone cable extension (one end male, one end female) . This worked fine initially but the connections seem to degrade over time. Especially the mic connection seems to go out after several days. If I cut new wires and solder again then its good again. I am not getting much solder to stick to these wires and I am wondering if that's part of the problem Anyone else find this problem and have any tricks to working with this tiny wires. I am a soldlering novice but I can repair at least initially its just not stable.


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I just fixed my boys cloud stinger headset bought in the UK circa 2018.

Had 5 wires, red was right, green was left, the white core of the copper was mic, the copper core around the white + the blue + the copper/blue twist wire all went to ground. Hyperx refused to give out any info.

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Below some notes I have on my OneNote when fixing a HyperX Cloud II - I hope the picture of an actual repair helps someone

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This is the correct setup for the hyperx cloud 2

left: blue

right: green

red and green(twisted): V

The wires out of the black sleeve are both ground.

this works, tried it myself

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Ok guys, I solved the problem. I am sharing this with you because personally I was blocked.

Blue = left

Green = Right

White = Micro

Red striped = mass

Copper = mass

It is necessary to separate the copper which surrounds a white wire.

Then you take this copper, you connect it with the red striped wire.

After this operation (separate white and copper wire, then put copper and red striped wire together) you will have 4 wires in all.

I hope it will help someone who was in my case, for information my hyper x cloud 2 helmet is this one:


(I have seen several cloud 2 models, I put it in case, because it misled me, I live in France, maybe that changes something)

Now my helmet exactly like before! Even better because my microphone did not work before! I can finally enjoy it !!

Finally the hyper x cloud 2 its jack is CTIA standard (see photo)

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Hello guys,

Cette fois réponse en francais sur le schema du cablage de soudure de mon Hyperx Cloud 2 acheté d'occasion dont le jack 3.5 était arraché. Après avoir fait beaucoup de recherche et m'être rendu compte que tout les cloud 2 n'était pas forcement cablé de la même façon je vais essayer d'établir un petit tuto pour ceux qui passeraient par là, sur la base de mon casque.

. Numéro de sérié : Le mien est un modèle qui commence par KHX-HSCP-xx (compatible ps4)

. Ouverture de l'oreillette gauche : Afin de bien repéré les couleurs des fils le plus simple est d'enlever le coussinet gauche et retirer les 4 vis. Ensuite repéré les couleurs des fils allant vers l'oreillette gauche (left), droite (right), micro (mic) et la masse (ground). Pour mon cas :

Left : bleu | Right : vert | Ground : Rouge/cuivré | Mic : Blanc & une masse cuivré (attention côté jack ce fil cuivré entour le fil blanc du micro et doit être séparé et soudé avec le fil rouge/cuivré de la masse.)

. Cablage et soudure vers un jack neuf (trouve sur amazon)

Le schema de cablage correspond au schema CTIA (LRGM) pour mon casque. (j'ai essayé d'inverser le micro et la masse et cela ne fonctionne pas)

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En espérant que ca aidera ici. @+

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