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Repair guides and support for the laptop/tablet hybrid in the Toshiba Satellite Radius series released in 2014.

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My computer has a black screen, wont turn on

My computer is 2 1/2 years old. I got the black screen about a month ago. Took it in and they replaced the battery. That lasted a week and now it is black again!!! Very frustrated with the Toshiba product. What do I do!!

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twcarlson53 when you say it has a black screen, does the rest work properly? what exactly is going on with your computer? What does or does it not do?

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Hey Carlson,

When you say black screen, does the laptop turn on, are the fans spinning, are there any LED indication lights on? If so, let's do some troubleshooting, connect your laptop to an external monitor, if the monitor displays it might be your screen that is faulty. Try removing and or replacing one memory module and see if that boots up. Also try cleaning it, dust may also cause a laptop not to switch on. Try turning it on while plugged in and the battery is out.

Hope this helps

Ewald

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