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Why wont my Beats turn on?

I noticed that when I tilted my head to a certain angle while listening to something the left ear would stop playing sound, eventually the headphones just turned off. I thought the battery just ran out but when I plugged it in (to my computers usb port) it had 3/5 battery indicators lit up, but it still wouldn't turn on. My computer gave me a notification saying the device malfunctioned and it couldn't recognize it.

I've tried holding the power button for 10 seconds and holding both the power button and the pause button for 2 minutes, neither worked.

I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?

EDIT: They work fine when plugged in with an aux cable.

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Hi warhammercasey,

Have you tried resetting them?

Hold down these two buttons for 10 seconds:

Power button

Volume down (-) button

When the Fuel Gauge flashes, release the buttons. Your headphones are now reset and ready to be set up with your devices again.

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Yes I've tried that. It flashes like normal but still wont turn on.

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w00t! Mine wouldn't turn on at all. I did as warhammercasey suggested: power + the upper volume for 10 seconds = presto, went into pairing mode and now work. very nice. Tha ks!

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Sorry, I mean as Blake Klein suggested. Now working fine again. sweet

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I need help someone help me please

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답변 12개

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just brought to Apple and they asked $129 to fix it, $129 is the flat cost regardless any issue or cost of fix.. if they couldn’t fix it then replace with new one..

it was just 16month old, service guy just said it would happened and I am just one of unlucky guy..

What a quality and service.. Apple is talking about the lucky or unlucky.. they should talked about their quality process or system.. not just luck… and I think  they are also trying  to make money with their quality issue…

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Same thing, have to use the aux cable, first pair did the same thing too, these things are junk!

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Are you mad...lol

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I'm mad myself honestly.

I bought a pair of Beats Solo 3 headphones, had them for 11 months; the Bluetooth transponder died... They warrantied it, luckily... Then the SAME problem happened AGAIN three months later and they won't warranty it because the initial purchase date was 14 months prior.

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still no fix? same thing happened to me

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Same issue here. I already contacted apple 4 months ago. It took them over a month to send me a shipping box to repair it. By the time it finally arrived I had already moved. My airpods are awesome, I have hated the beats from day one.

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I have the same problem. It would charge but if i unplug, it wont turn on. I tried everthing but it wouldnt work. Please help!!

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I still havent found a solution, but as a temporary one, you can use the aux cord that comes with it. They still work with that, they just arent bluetooth.

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I just have the same problem.. It appear now..

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Did you ever find a solution?

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nope. I have to use the aux cord.

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Most likely the power board went out. The same issue was happening to me. Beats would charge fine but would not come on. I replaced the power board have been working fine.

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A guy just sold me one on eBay for $80. he said the bluetooth doesn't work anymore, and he doesn't know why. so he's giving me one with an aux cable

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it is just not wireless

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? Like my headphones arent wireless? They are I had a couple months of wireless usage before they stopped turning on.

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Apple, HA! They are so blood thirsty… They WILL NOT GIVE ANYTHING AWAY for Free.

Which is a shame, because I really used to swear by Apple Products. SMH

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I agree 100%, I had a minor issue with a iPhone 4s so I brought it in... the very first person I talked to in the store asked what issue I was having, I told him, and he sent me on my way with a brand new phone.. it was out of warranty too. they just don't do that anymore.. like you said. BLOOD THIRSTY.. I am starting to not like apple.. like at all. its a shame. smh..

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same thing here but mine wont even work with an aux chord

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Actually I called Apple and they replaced them! Thank you Apple!!!

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Did you manage to get them replaced out of the waranty??

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phone number?

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I have a pair of bests solo 3 wireless I got for Xmas 2018 and there’s no power light on them even though I charged them overnight. tried the suggestions above but nothing. Has anyone had this problem or a fix for it?

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I’ve had this same proble after 11 months they just stopped working even though the charging light still comes on

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