Battery not detected after replacement

Question

Dell Alienware 13

Gaming laptop with a 13 inch screen released in October 2014. Can be identified by model number P56G001.

4 질문 전체 보기

Zachary Dan @zdan

평판: 1

게시일: 2017년 9월 17일

옵션

Battery not detected after replacement

My alienware 13r2 battery died, so I replaced it with one from BattPit (you can find them on amazaon). Now when I turn on my laptop there's an error message: the battery cannot be identified ... etc... wont charge.

My question is: does my laptop need a genuine Dell battery? Or can I somehow get this one from BattPit to work?

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 0

댓글 1개

I also have alienware 13, bought a new Battpit battery, updated Bios, tried different chargers, replaced power port!!! Help!!!

pete latorre 의 2018년 1월 15일

댓글 달기

답변 1개

I also have alienware 13, bought a new Battpit battery, updated Bios, tried different chargers, replaced power port!!! Help!!! — pete latorre

oldturkey03 @oldturkey03 평판: 783.5k 1.1k 893 2.3k · Answer 1 · 2017-09-17T10:38:52-07:00

가장 유용한 답변

oldturkey03 @oldturkey03

평판: 783.5k

1.1k

893

2.3k

게시일: 2017년 9월 17일

옵션

@zdan could be your charger, your BIOS or a bad battery. Since we can rule out your battery I would suggest you check the BIOS. Check this video at 04:20. Or you can just get an original Dell battery...;)

해당 답변은 도움이 되었습니까?

예 아니요

점수 1

댓글 달기

Dell Alienware 13

Battery not detected after replacement

답변 1개

귀하의 답변을 추가하세요