My computer is an HP and when I turn it on it goes to the sign in screen, as usual, but when I try a log in it gives the normal loading screen than blacks out. I can sometimes see and move the little pointer. I'm useless at computers, please help!
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@nerdyhuman "log in it gives the normal loading screen than blacks out. I can sometimes see and move the little pointer" sounds like a settings/driver issue. Let us know what model your HP is and what operating system your computer uses. Something like Windows 7,8 or 10 so we can try and assist you further with that.
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I haven't seen a problem like this...
Have you taken the cover of the pc off and blown it?
Usually the dust clogs the fans which leads to overheating and then black screen.
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No, I haven't done that yet but I don't know what the cover is or how to take it off.
on mine its a panel on the left side of the power button that the whole thing can be removed, i don't blow in there at all- I stick a nozzle from vacuum in to actually clean it not disperse dust everywhere, eh. I'm unable to state what your issue may be, nor your resolution- but I do know how to remove a panel and clean
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