all of the sensors just stopped working
All of the sensors just stopped working. Is that a hardware related issue?
if yes, wich hardware is the cause?
Announced in August 2017년 8월에 발표된 Galaxy Note8을 회수된 Galaxy Note7의 후속 모델입니다. Note8은 대중이 구매할 수 있도록 2017년 9월에 공개되었습니다.
Best way to verify this is to factory reset the phone.
I'm under the assumption that you are not able to utilize the touch screen, so attempting a back up won't work prior to erasing everything.
Give is a shot though, try to obtain all after plugging it to a computer. See if Samsung Smart Switch will allow you to download all the content.
I have the same issue with my note8 after 3 months usage.
First seller claimed it misuse and now sent to Samsung itself for repairs as phone has never fall down nor has phone suffer the least damage. Every precaution has been taken since usage and phone is as newly bought.
Now seller sent phone to Samsung technician and awaiting feedback.
I faced the same issue too. This problem just happened a couple days ago where I realized that all of the sensors are not working at all. I search for the solution and none of them solve the problem. Is it because of the software update? Because i never drop my phone before at all since i bought it 3 months ago.
Gave the note 8 to Samsung service center to Airlink warranty claim , they fixed my device in 1 day , and got the device back right now in my hand . Device seems to be not opened, means I think it was software crack somewhere. Because my device have itnstalled 360 glass protector and it didn't removed or seems to be re applied, it means device didn't opened in Samsung services center, they fixed it through software I believe. Thank God mine is get fixed without any major issue . If you guys have Samsung warranty then you should go to service center ... If any one didn't have Samsung warranty and facing this type of problem.... better install factory stock firmware in it .. thank you and Good Luck
This issues has been many, same with another device Galaxy Note FE, S9 & S9+ most issues come after updating to Oreo, i have same problem too, i has try searching and trying any sollution on the web, nothing all can't solved, last day so i visit to service center and CS has told me it's 100% hardware issues, i have wait for 2 hour's and done, cos my device under warranty samsung has replace board with new one free of charge.
Wish that help you.
same with my samsung note fe...all the sensor is not working after update to oreo...samsung should to tell all thier customer that update to oreo can cause damage all the sensor...any solution how to solve this issued without tear my device for checking and replacing part by the samsung centre? coz im worry my device is lossing ability to waterproft.
I'v got a similar issue too. Happened to me after the may "security" update. Is there a way we can fix this through software too?
From this video it seems that there isn't any replacement involved.
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