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Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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Why does my iPod show a red "x" in a circle?

My 80 GB iPod Classic shows a red "x" in a circle and won't go into disk mode. Does that mean the hard drive is bad? It happened when I connected it to my computer and upgraded iTunes to 9. I am using Windows XP.

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Can it hold a charge?

ipod not working fix x symbol

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Well, I believe you have a 6th gen, slim 80 GB iPod classic. If I am correct, iTunes 9.X (Whatever version) should be able to work with it. When a red X appears on your iPod screen, especially the 6th Gen classics, it is usually a hard drive failure. If it charges, you know it's not the battery. Try formatting it with Windows, then do a restore on it from iTunes. If that doesn't work, try giving it a good hand slap on the table (with the sync port pointing down to the table). I know this might sound barbaric, but the needle in your hard drive might have been displaced and needs to be realigned. Also, the hard drive cable that connects your hard drive to your logic board might be slightly loose. Doing this will help you connect. If all else fails, which I hope it doesn't, then I believe you should sell it on eBay or try to replace the hard drive. A hard drive for this model can be found here.

iPod Classic 80 GB Hard Drive 이미지

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iPod Classic 80 GB Hard Drive

$89.99

iPod Classic Hard Drive 이미지

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iPod Classic Hard Drive Replacement

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50 minutes - 2 hours

iPod Classic Hard Drive Cable 이미지

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iPod Classic Hard Drive Cable Replacement

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I love the "bash it against the table" solution- it's worked several times for me. 1+ vote.

Trey you are the man!!! I bashed my iPod classic 80gb....I had nothing to lose as I had the red X and it wouldn't restart..so I read your advise and smack! Next thing it makes this noise that I'd never heard before...like a fax modem then it's good as new! You are a champion, thanks heaps!

that was CRAAAZZYYYYYY!!! my iPod was whacked out and then i did the smack on the table... it made a sound like dial up internet and then i heard a familiar whirrr of the hard drive spinning properly. YEA!!!

How should it be smacked or on what??

Trey thanks very much you are clever man i did your intruccions and work so well

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here is a "howto" video: http://www.youtube.com/watch?v=RZDYk4-kc...

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somebody has to open the iPod and replace the hard drive. The cheapest way is to do it yourself and you should get away with around $70. The part is available on ebay. Here's a iPhone Repair guide on http://www.portatronics.com/guide how to disassemble an iPhone. Maybe a tech savvy friend can do it for you. If you want to pay to have a service do it for you there are third party Services such as ifixit.com

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Sorry Michael, I think you may have misunderstood the modus operandi of this website. iFixit offers no repair service of any kind, but rather provides well documented and photographed repair guides, as well as the parts necessary to complete these repairs. For example, relevant to hard drive failure of this particular iPod model, there is this guide and these parts.

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If Your iPod Displays a Red "X" Icon:

http://support.apple.com/kb/TS1463

1. Put your ipod into disk mode

If you don't know how to put your ipod into disk mode:

http://support.apple.com/kb/HT1363?viewl...

2. Connect it to your computer

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and what if i cant transfer it into dsik mode at all... tried 5 times now!

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It’s true!! My iPod classic wouldn’t respond and just showed a big red X in a res circle. I tried everything and was about to spend loads of money at the Apple store for them to fix and found this advice on the net. “smack your iPod down hard on a table, charging port first”. No way, that’s crazy. Insane. Reckless. Irresponsible. BUT IT WORKS!!!!! I did it and it worked a treat. Incredible but true. Enjoy!!!!!!!!!!!!!!!!!!

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Yea it’s true, you got nothing else to lose, so do it bruh!!

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