Ring video doorbell will not connect to wifi
Ring video doorbell will not connect to wifi and it cannot be seen by my phone.
An electronic doorbell with video playback and two-way talk. Released in April 2016 with model number 88LP000CH000.
How do you reset the ring doorbell?
If the light still doesn't start spinning when you push the orange button, try performing a hard reset. To perform a hard reset, hold down the black button for 15 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting then re start the setup process all over again.
I don’t have a problem anymore. But when I installed my new NETGEAR router it came with Circle app. It is a parental filtering app. It took some work but we figured out that app was blocking the Ring doorbell from connecting to the router. So somewhere - I think you should put that on your forums. So people won’t spen as much time as I’d do trying to get the doorbell to connect to the router.
Disabling 5Ghz resolved my issue. So i have NETGEAR C7000v2 modem/router, what you have to do is open your browser ( use Internet Explorer or Opera do not use Chrome because control panel will not work in Chrome ). Type in www.routerlogin.net you will be prompt fot username and password ( default login for NETGEAR is username: admin password: password ). After you log in go to ADVANCED tab then Advanced Setup and from drop down menu click on Wireless Settings. Look for Wireless Advanced Settings (5GHz a/n/ac) and uncheck “Enable Wireless Gateway Radio” click Apply which is located on top. Log out and unplug your modem/router for 10 sec. Thats it. Worked for me and believe me i called the support they were very nice but made me go to best buy for a replacement so i did. But when second one stopped working i was sure that dorbell wasnt an issue… I hope this was helpful. Good luck !
I, too, have Disney Circle and I had to turn it off to get the Ring Doorbell Pro to work with my Netgear Orbi WiFi router. I had recently installed the Orbi router and had been using it for a while (week or so). Then I decided to turn on the Disney Circle and that’s when I lost my Ring Doorbell Pro connection. I tried everything and was beginning to think that the doorbell had gone bad. It was not until I saw this post that made me think to turn it off and when I did, I went through a reset and it works.
After loss of network connectivity I attempted to follow troubleshooting steps for my Ring doorbell Pro, including simple side button press to hard reset. Doorbell would only return to a pulsating ring rather than spinning setup ring, so called Support. We did “all the things”, which mostly consisted of me taking pictures of my doorbell and chime / transformer wiring setup, testing normal doorbell functionality. Support eventually said my Ring Pro was defective and to order a replacement.
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