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Samsung에서 제조한 Samsung Galaxy Note 5는 (Note5로 불림) 스타일러스를 탑재한 phablet/패블릿 스타일 휴대폰입니다, 2015년 8월 출시.

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Photos in gallery turning out blank

I was taking a selfie today,after that i wanted to edit it so i went into the gallery but all i found was black pics.never happened before

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Just had the same problem w/samsung 6. The tech at verizon found the problem was with the samsung photo app. It just needed updated. Snappin' again!

If I update the app, will I lose my pictures and will it the update cost anything on my plan?

No, apps on your phone have nothing to do with your calling plan.

How do I update the app? I do all the updates

How do you update phone gallery? I deleted alot of photos reluctantly thinking it was a storage problem 8s active galaxy

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OPEN ALL THE TABS

RAM Upgrade Kits for Mac

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Enough RAM
For All The Tabs

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Try these 3 things:

1) Settings --> applications --> Camera

• Force stop

• Clear Data

• Restart the phone.

2) Settings --> applications --> Gallery

• Force stop

• Clear Data

• Restart the phone.

Download from the Google Play Store the following alternate apps (which are much better anyway).

• Open Camera App (better than stock camera app)

• Google Photos (replaces gallery)

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When I click on uninstall updates, the msg pops up that All data will be lost. Does this mean that all my photos will be gone if I click on uninstall updates? Please help.

If you uninstall updates on the App only, you should not lose the photos, you will lose settings in the app, and the app's updates only.

Worked perfectly on my note 5, all the blanks are filled back with the missing photos.

I had the same problem with pictures not loadng. I went into Gallery App and uninstalled updates and i got all my pictures back. They were showing up blank and black.

did not work on my s6

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I tried the first 2 options - did not work. I also tried option 3 and another handful gallery apps - all inferior (advertisements, poor edit, poor display options, no move function) compared to Galaxy built-in. Last resort i did this:

Settings > Applications

- pick Gallery app

- memory, click 3dots at top right corner

- uninstall updates, revert to factory version

All blank/black photos reappeared.

This shows there is nothing wrong with our internal storage (or SD card). Neither are files corrupted. Problem lies with bugs in the new gallery software update.

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Oh my gosh!!! Thank you so much! This worked!!!!!!!

This definitely works

Will I lose photos that are already saved if I do this?

When I click on Memory it says Nothing used in the last 3 hours so I can't see and click on the 3 dots on the top right that you're saying. Pls help what to do next..I have very important pictures that turned black.

This is the only technique that properly works

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Worked for me on my note 5, thanks so much.

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Worked for me too - I was apprehensive when "Uninstall updates" said it would remove all data - but ALL pictures stayed intact. It did not affect the photos.

Worked for me on my S6. Thank you!

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Bug in factory software need a to be fixed!

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Problem solved!!!! Sadly i thought i didn't have enough memory and deleted most of my pictures.

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uninstalling updates did nothing; however, my issue is my computer shows 811 photos, and on my Note5 Gallery phone it counted 830 photos; i tried restarting, and 'show hidden folders ' on my Windows PC, but doesn't help:( Any ideas? It does that to my other folders, too...

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my black and white photos are showing in my Galaxy and photo app.but when I go to get them copied they show up blank.but are still in my apps on my phone what do I do .I can't get the old photos anymore like to see what went wrong.

When I touched the three dots I don’t get the option to uninstall updates it is not listed

Same here! I do not see the three dots nor the option to uninstall the updates.

It's on an LG G5.

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Please accept a very big hug from me!

I thought I had lost a lot of precious pix.

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I tried steps 1-3 above & I tried down loading google pic & nothing works my pic for 6/16/16-12/10/17 & several other blocks are black or have a partial picture. Please help!

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I have S8+ & everything is up to date.

I have j7 prime phone is working fine but last 3 days i am suffering with a problem photos in gallery are not shown properly and cant saved it .

I have a g7play. Moto. I don't know if any of you are dealing with the whole Google google1 versus Google pictures versus Google Drive situation but my carrier is Metro by T-Mobile and I was running out of my free Google my 15 gigs in the cloud. So when am I porches Inn in my number and got this new phone which is really a great song it's one of my favorite phones I've ever had and it truly does take charge for 3 days, sorry I had to throw that in there but I offered to the plan that was going to give me 100 GB of Google one cloud storage. So a couple days ago I'm on my laptop and I get a message from Google one saying we're sorry to see you go. They said that my storage was full and that I can upgrade from the 15 gigs to a hundred or two hundred gigs ... and it's really messed up because I've had this plan 2 or 3 months and they're acting like I've never signed up with them. The membership gets paid through Metro I'm not supposed to have to worry about it.

. Now all of my pictures are black but they are in my gallery and I never kept that many pictures in my gallery . I'm getting this awful sick feeling that I went over my limit and so Google never acknowledge that I had already upgraded and so they just deleted all my pictures . And the worst part is the whole web page weather telling me how I can upgrade is promoting that I can talk to a Google professional and I can chat with them and they can guide me through all of the stuff as far as transitioning but I have to upgrade this to be able to chat and troubleshoot

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