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The first phone in the Redmi Note series, released in July, 2014 and produced by Xiaomi. The Redmi Note TD-LTE 2014022 was the first Redmi phone to feature the large 5.5 inch display.

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unable to hear the caller on the receiver

HI, the receiver microphone seem to be faulty. Dont know if it is hardware? The phone is about 4 months old and the receiver just went mute?? Can you assist and can this be fixed.

I have reset factory settings already and tried all the fixes on the internet - still no go.

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I also have the same problem

My phone is six months old and i can't hear the other person unless on earphones

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Hi,

Try using the earphones with the microphone attachment and listen if you can hear the caller OK.

Also try using the speakerphone option as well to listen if you can hear the caller.

Both the above are just to find out whether there is a problem with the phone's receiver or if there is a problem with the voice reception circuits on the systemboard.

Whatever the fault may be, since you have performed a factory restore (is this correct?) and the problem still exists it indicates that it is a hardware problem not a software problem.

You state the the phone is only 4 months old. I suggest that you verify the purchase date of the phone to see if the manufacturer's warranty period of 12 months is still valid. If it is, consult the manufacturer's warranty statement (usually found in the User Guide that came with the phone - it may be different for your location to what is shown in the link above) as to what to do to make a claim for a manufacturer's warranty repair or replacement.

If you do send it in for a repair or replacement ensure that you have performed a factory restore as this will mean that all your personal data will have been erased from the phone and it will be in a factory default condition, just like when you first got it - except of course that now it doesn't work properly ;-)

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just to add to what Jayeff said.

Did not get wet? Sure is the first Redmi? It is from 2014 and have taken at least one model per year, it would be difficult to get a new one that year.

What Rom brings the terminal? This brand has a problem, many of the sellers install a modified rom that is usually bad. Change to the official Rom or at least put one of here and you will notice a big difference. They tend to be quite refined, are the ones that I usually install and recommend.

https://xiaomi.eu/community/

Sometimes I have had all kinds of problems for these Roms, since the phone does not stop vibrating to randomly turn off or stop working a button. Always solved when installing a new Rom from scratch.

If you have tried what Jayeff says and this without results, hardware problem.

regards

I have also face same problem. Call receiver not work but when I reset its work Ok... I face 3 times in a month.

@abdullahchaudhry920

Do you mean a factory reset?

If so, the next time it doesn't work try the following:

wipe the cache partition and check if the receiver works OK afterwards.

If it does a downloaded app or perhaps an updated app is corrupting it.

If still no good after this try turning the phone on in safe mode and check.

If it works OK then it is a downloaded app that is the cause. The trick is to find out which one. You will have to uninstal each downloaded app, one by one and test the phone in normal mode to see if it works OK. When it does the last downloaded app that was uninstalled was the culprit.

Being intermittent it may take a long time to find.

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Hi I have same problem. I can hear my callers.

I have Redmi 9 .

I contacted after-sales maintenance service. They solved the problem. they changed my microphone.

it is guaranteed for one year.

Except that the phone was not wet upstream in the water or it was not dropped.

Abdou From Morocco.

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In first time I reset it and I clean ..I restored

But I can't resolve the problem.

Actually, after changed microphone it's so very good.

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