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The Xbox One Wireless Controller model 1697 was released in 2015 and replaced the model 1537 controller and fixed some of the problems found on Model 1537 controllers. The Model 1697 controller includes an integrated 3.5mm headset jack, which allows compatibility with most 3rd party headsets without the need of an adapter. This controller has been discontinued and replaced by the Model 1708 controller.

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Headset not working with my controller

I have had this controller for a little but have been using a different off brand controller i went to go use this one and i couldn't here anything or talk through my headset i also tested a different headset to see if my headset was the problem but the other headset did not work either i also tried rebooting my xbox nothing worked so far if you have any ideas let me know .

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You must make sure that the headset is plugged into the controller BEFORE you turn the Xbox console on.

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You must make sure that the headset is plugged into the controller BEFORE you turn the Xbox console on.

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