Skip to main content

2017년 9월 22일 출시. Model A1863, A1905. GSM 또는 CDMA / 64 또는 256 GB / 금색, 은색 및 스페이스 그레이.

207 질문 전체 보기

Anyone solved the new iOS iPhone Cellular Update Failed issue?

Has anyone found a solution to the current iOS update failure of Cellular update failed? Apple acknowledges the problem on their support page, but offers no resolution other than to contact apple support.  It specifically states to not attempt a restore or a reset , which is the go to for a majority of issues, because this will result in being unable to activate the device.

https://support.apple.com/en-us/HT208733...

Working for a repair center, we already have the annoyance of iPhone 7 acknowledged failures. This just adds to the headache of the newer models, with the latest update in software. Replacement of service antennas and reflows have been attempted, but with no repaired results. I am wondering if this update has triggered a board level failure.  Perhaps another update will resolve the issue, but anything anyone has discovered to correct the problem, as is, at this time would be helpful.

해당 질문 답변하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 4

댓글:

I've had this problem on a number of customers iphones. I'm of the mind that apple is (hopefully) coming up with another bug fix update for this issue.

의 답변

I’ve done a soft reset (power button and volume down) and after a couple attempts it seems to start working again. However a couple days later it failed again.

의 답변

I contacted Apple Support and they acknowledged this is a know issue with iPhone 7's. My phone is 2 years 2 months old, they told me this problem was warrantied for three years. Apple Store took my phone to have it shipped for repair. In the meantime, they gave me a loaner 16GB iPhone 6 (ugh!). But the bright side is that I will not have to pay for the repair or replacement if needed.

의 답변

의견 추가하세요

아이폰 배터리 수리 키트

Only $29.99

Buy Now

아이폰 배터리 수리 키트

Only $29.99

Buy Now

3개의 답변

가장 유용한 답변

Had this problem. Went to my carrier and they said it’s very common. Went to Apple and they immediately acknowledged that it was a glitch and a non fixable problem that is specific to the iPhone 7.

If you have Apple Care, they give you a free new phone right then and there.

If you do not have apple care, then they send your phone in to get fixed and give you loaner phone in the meantime. They said it takes about 5 days to get your original phone back.

해당 답변은 도움이 되었습니까?

점수 1
의견 추가하세요

Hi, check if the iPhone is showing IMEI number *#06# or in Settings->General->About. If not most likely the Baseband IC is faulty. (without imei phone can not be activated after full reset/dfu reset).

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Apple does acknowledge the cellular update failed resulting in no service, and warns against resetting. the latest IOS is corrupting the IMEI and basically deleting it from the phone, after resets it still does not exist and unable to activate. The repair center I work for is basically just tabling all these devices.

And its not limited to models, we just encountered an iPhone X.  it’s the latest SW causing the failure

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

귀하의 답변을 추가하십시오

Brittany Bricker 가/이 대단히 고마워 할 것입니다.
조회 통계:

지난 24시간: 15

지난 7일: 103

지난 30일: 445

전체 시간: 9,671