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blue screen and sound only

I have a Sony bravia KDL-32W653A sound is working but when I turn it on is just blue screen.

When i turn on the tv comes dark blue, I can hear the sound menu when I press it and the screen is changing the intensity

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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게시일: 2018년 10월 18일

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Hi @klawdio ,

Have you checked another signal source or input to see if the TV works OK?

try connecting a DVD player to the TV or using a different input type e.g. AV instead of HDMI etc

What is the source of your TV signal, cable box, antenna etc?

If a "box" of some sort, can you connect another TV to it to prove that it is OK?

Blue screen usually indicates loss of video signal or signal completely.

What have you tried?

Hi @klawdio ,

According to the service manual (scroll to p.16). the most likely cause of your problem is the “B” board.

To download the manual, click on the link above and when the sentence below the Document preview box changes from This file is downloadable free of charge: ... processing … to This file is downloadable free of charge: Download click on Download ''as this is the link. Be patient, it takes a little while to find the file.

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Hi Jayeff ,

I ve tried with antena cable ,I can’t see nothing ,just the sound from chanel and blue dark

Mihai Agape 의 2018년 10월 18일

Hi @klawdio ,

Have you tried another signal source, that you can connect to a HDMI port or AV port?

Can you view the TV menu screens OK?

Also please "Unaccept" this answer as it has not solved your problem.

jayeff 의 2018년 10월 18일