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Released September 2013, the Gigabyte P34G is a 14" gaming PC laptop with a 4th Generation Intel® Core™ i7-4700HQ Processor (2.4GHz-3.4GHz).

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Battery replacement doesn't work

With new battery replacement the icon indicate 100% full charge and when i unplug the charger the pc shutdown!

My charger specification is : output 19.5V ; 7.7A

My battery specification is : Battery Volt: 10.8/11.1V / Battery Capacity: 4300mAh/47.73Wh

My PC is : P34GV2

I buy it here:

http://www.laptop-battery.us/gncc30-giga...

This is the second battery replacement i do because the first was doing the same thing and it was returned

How its possible and what can i do?

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예 아니요
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댓글 1개:

Hello,

now the situation has change…

I have two os in my laptop linux and windows. The first test i do it was to test with my principal os Linux and the result is my first message here.

So i tried to test it on windows and on it, the battery work good with a good charge and discharge ect, but when i boot in linux the laptop won’t boot or run without ac charger and when i unplugged it the, os poweroff suddendly…and the same happen with a live cd.

I don’t understand where is the problem, if is the battery a lot exotical discount fabrication and also that explain the poor compatibility? or there is parameter in bios or others things that i don’t know?…

의

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답변 2개

필터:
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“With new battery replacement the icon indicate 100% full charge and when i unplug the charger the pc shutdown!”

2 reasons why you may be experiencing this issue:

  1. both the batteries you purchased my have been faulty.
  2. there is an issue with the motherboard getting power from the battery.

Possible solutions:

  1. replace battery again, if that doesn’t work then
  2. repair the motherboard (although sourcing information and parts may be difficult) or
  3. replace the motherboard

해당 답변은 도움이 되었습니까?

예 아니요
점수 0

댓글 1개:

Hello,

now the situation has change…

I have two os in my laptop linux and windows. The first test i do it was to test with my principal os Linux and the result is my first message here.

So i tried to test it on windows and on it, the battery work good with a good charge and discharge ect, but when i boot in linux the laptop won’t boot or run without ac charger and when i unplugged it the, os poweroff suddendly…and the same happen with a live cd.

I don’t understand where is the problem, if is the battery a lot exotical discount fabrication and also that explain the poor compatibility? or there is parameter in bios or others things that i don’t know?…

의

댓글 달기

옵션

your must buy a defective item,for your Gigabyte P34GV2 battery please look at our link:
http://www.laptopower.com/GNC-C30?search...

we have 1 year warranty

thanks

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예 아니요
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