Why does the screen turn foggy and inoperable

Question

HP Notebook 15-ba018ds

The Hp Notebook 15-ba018ds is a touchscreen capable laptop equipped with Windows 10 operating system. It is 16 x 10 x 3 inches when closed and weighs 4.83lbs.

8 질문 전체 보기

Darlene Dragavon @dollydragon

평판: 23

2

1

게시일: 2019년 4월 16일

옵션

Why does the screen turn foggy and inoperable

Screen suddenly turns foggy; cursor is a large plus sign, but ineffective unless the Windows key on keyboard is used to bring up start panel. I have not learned a sure way to get my working screen usable.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 1

댓글 1개

My device is an "HP 15 Notebook PC''; was not listed among devices to choose from.

Darlene Dragavon 의 2019년 4월 16일

댓글 달기

답변 1개

선택된 답변

jayeff @jayeff

평판: 447.9k

11

366

1.4k

게시일: 2019년 4월 17일

옵션

Hi @dollydragon ,

Check if the clicklock feature has been enabled in the laptop.

Hi @dollydragon ,

There was a new feature introduced in Win 10 recently where if you press the Windows key + shift key + s key (3 keys together) it allows you to select and copy automatically to the clipboard anything on the screen. You drag the cursor, (which is a large + sign) around to suit the size of the screen that you wish to copy.

You then can "paste" it where you like in any document etc.

Is this what is happening on the screen?

해당 답변은 도움이 되었습니까?

예 아니요

점수 2

댓글 5개:

jayeff, clicklock is not enabled. Should it be? I don't always get the mouse pad to copy and paste. . .sometimes have to repeat several times. But maybe because I tend to not use the two little independent keys. On my Chromebook my mouse was only the pad, nothing else.

Darlene Dragavon 의 2019년 4월 22일

Hi @dollydragon ,

Clicklock should only be enabled if you wish to use the feature.

What is the full model number of your PC? (should be on a label on the back or underside of the case)

What OS is installed in the laptop?

Does the problem occur only when using a particular program or it doesn't matter what you are doing?

jayeff 의 2019년 4월 22일

Thank you @jayeff; I appreciate your time and interest in helping.

Clicklock was off when I checked it. Did not turn it on.

Model # 15-1233wm

Windows 10 Home

Version 1803

It happens when I am typing a document or working on emails; I don't do much else. I am using Google Chrome for email and documents.

Darlene Dragavon 의 2019년 4월 23일

YES! I just tried it. . .that is it! Thank you. Woohoo, now I can get it turned off .

So, the keyboard is too sensitive for my touch; surely I can find a way to change that setting!

So appreciate your help.

Darlene Dragavon 의 2019년 4월 23일

Hi @dollydragon ,

This link may be of some help

Either that or just click on the x in the box at the top of the screen when the "copy" feature is on

jayeff 의 2019년 4월 23일

댓글 달기

My device is an "HP 15 Notebook PC''; was not listed among devices to choose from. — Darlene Dragavon
jayeff, clicklock is not enabled. Should it be? I don't always get the mouse pad to copy and paste. . .sometimes have to repeat several times. But maybe because I tend to not use the two little independent keys. On my Chromebook my mouse was only the pad, nothing else. — Darlene Dragavon
Hi @dollydragon ,

Clicklock should only be enabled if you wish to use the feature.

What is the full model number of your PC? (should be on a label on the back or underside of the case)

What OS is installed in the laptop?

Does the problem occur only when using a particular program or it doesn't matter what you are doing? — jayeff
Thank you @jayeff; I appreciate your time and interest in helping.

Clicklock was off when I checked it. Did not turn it on.

Model # 15-1233wm

Windows 10 Home

Version 1803

It happens when I am typing a document or working on emails; I don't do much else. I am using Google Chrome for email and documents. — Darlene Dragavon
YES! I just tried it. . .that is it! Thank you. Woohoo, now I can get it turned off .

So, the keyboard is too sensitive for my touch; surely I can find a way to change that setting!

So appreciate your help. — Darlene Dragavon
Hi @dollydragon ,

This link may be of some help

Either that or just click on the x in the box at the top of the screen when the "copy" feature is on — jayeff

HP Notebook 15-ba018ds

Why does the screen turn foggy and inoperable

답변 1개

Update (04/23/2019)

귀하의 답변을 추가하세요