The on / off button does not work properly after 5 months

Question

Motorola Moto E5

The 5th generation of the Moto E smartphones, released in May 2018. Model number XT1944 and XT1920DL

16 질문 전체 보기

Scabow89 @scabow89

평판: 13

1

게시일: 2019년 7월 13일

옵션

The on / off button does not work properly after 5 months

I have a Motorola Moto E5 which the on / off button does not work anymore after 5 months and I try to find a guide and the correct part to solve this problem.

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 1

댓글 달기

답변 2개

Skye Anderson @skyethespy 평판: 1.8k 4 2 1 · Answer 1 · 2019-07-14T23:27:56-07:00

Skye Anderson @skyethespy

평판: 1.8k

4

2

1

게시일: 2019년 7월 14일

옵션

Aye Caramba.

First,if you bought it new and it’s been owned for 5 months,it should be under warranty for 7 more. You should contact the manufacturer. Motorola used to have a fast shipping repair option for warranty. Unless the damage is caused by being opened. If it just stopped working,it would be covered as a defect. You’d need to get the serial number from settings or the back of the phone and call customer service. This would be your best bet. Almost every manufacturer has a 1 year warranty on electronics,regardless if you bought it at a reseller(for example amazon).

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기