Do plastic laptop covers put a burden on the screen hinge?
I received the following email from my employer and am trying to decide if it’s BS:
“We have staff reporting that their NEW MacBook Air has a broken hinge. The reports are that when they open their screen, it doesn't stay up as it should. When we look at the computers, we are finding that heavy cases have been installed on these laptops. This is what is breaking the screens. Please do NOT install the heavy cases onto the Mac laptops. We would suggest using the skins (vinyl stickers that are easy to remove) instead. The skins allow you to personalize your computers, without damaging them. The thin plastic cases break and the thick ones are getting so heavy they are breaking the hinges. When the hinge breaks it is a very costly report. We are still discussing how the fees will be assessed for the repairs. “
Is this true, or are they just trying to blame the user so they can charge us for repairs?