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Do plastic laptop covers put a burden on the screen hinge?

I received the following email from my employer and am trying to decide if it’s BS:

“We have staff reporting that their NEW MacBook Air has a broken hinge. The reports are that when they open their screen, it doesn't stay up as it should. When we look at the computers, we are finding that heavy cases have been installed on these laptops. This is what is breaking the screens. Please do NOT install the heavy cases onto the Mac laptops. We would suggest using the skins (vinyl stickers that are easy to remove) instead. The skins allow you to personalize your computers, without damaging them. The thin plastic cases break and the thick ones are getting so heavy they are breaking the hinges. When the hinge breaks it is a very costly report. We are still discussing how the fees will be assessed for the repairs. “

Is this true, or are they just trying to blame the user so they can charge us for repairs?

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The clutch within the hinge does have a limit of how much weight it can support at different angles. With that said I haven’t seen broken hinges caused directly by the few ounces added by snap on cases. If you are using sheets of steel or lead then thats a different issue ;-}

The cause of failing hinges is more to do with heavy opening and closing so the clutch surfaces become polished and if grit gets in ground down. To be clear here we are talking hundreds of times in a day! If you are more in the 50 times (25 each way) I doubt you’ll encounter that. The other cause is bangs! So the hinge pair is no longer in align.

Maybe people how have the thicker case think its more bang/drop proof so they don’t take the care and the cases can also hide damage.

OK, so in my opinion this is a reach!

So what do I use on my systems? I use a Black, Red & Yellow carbon fiber skins! I prefer the tactical feel and the grip they offer. And in a pinch somewhat bullet proof ;-}

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Thank you, this is very helpful. I want to put something somewhat protective on my laptop without weighing it down. Thanks for your informed opinion!

I just got a hard shell case on my laptop that I ordered on Amazon for like $20 it wound up cracking my screen where the hinges it cost me $689 to fix it really was devastating to me and so I really urge you to do a scan over it instead because it’s ruined mine and it was so expensive to fix

@Andria Flores - Sounds like you placed some pressure or weight on your system so the pressure caused the screen to crack.

Its also possible to clips of the shell created a wedge condition along the hinge area (cheap case).

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