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The Motorola Moto Z2 Force was released in July 2017—with the model number XT1789. The Moto Z2 Force is an android based mobile phone that updates the pre-existing Moto Z2 Play phone.

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Screen went black but still has feedback and navigation

The screen on my Z2 Force flickered for a while. Then one day went completely black! i attached the projector motomod to it and it shows tht while the screen is black i can still navigate, it reads my command(selection of icons/widgets, texting, email) it just doesnt display. Could this be a loose faulty ribbon or the LCD?

sidenote ive had the phone for about 1.5 yrs. prior and ofcourse it worked perfectly til this incident

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@dtrcustoms this “flickered for a while. Then one day went completely black “ makes me suggest that you replace the display. With your phone on etc. in a darkened room shine a flashlight beam at an angle against the screen. See if you can make out shapes menus etc. If so it is the backlight. Either way, replace the screen and re-evaluate

Motorola Moto Z2 Force Display and Fingerprint Sensor Replacement

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Hello,

I'm also having the problem of a black screen, but the phone tells me it's on (it vibrates and make the "Hello Moto" greeting that happens when you restart the phone, which I do by holding down the power button. Unlike the original poster of this question, I DON'T have the ability to navigate anything, and I tried the flashlight trick, but couldn't see anything. Now what?

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