Incoming doesn't work when WiFi connected.

Question

Samsung Galaxy J7 Refine

Repair information for the Samsung Galaxy J7 Refine, released in 2018. Model number: SM-J737PZDEBST.

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asmith298828 @asmith298828

평판: 13

1

게시일: 2019년 10월 1일

옵션

Incoming doesn't work when WiFi connected.

My phone will not receive incoming calls and texts of I'm connected to WiFi. I've looked through every possible setting in my phone, I refreshed network, I've factory reset my phone. If I restart it, everything will come through and then go back to not getting anything. If I have WiFi off, everything works. I've gotten nowhere with my phone provider, even though contacting them 5 times. I'm at a loss.

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Is your SIM card activated? Do you have wifi calling enabled?

Random _User_101 의 2019년 10월 3일

Yes it's activated, and I have no idea where that is, I'll look though. All my settings for calls are what set to when I factory reset my phone, so I should be good.

asmith298828 의 2019년 10월 3일

The only solution is replacement, S9 or 9+. I recently got the 9+ to replace my J7, which was designed to fail within 18-24 month, for sure.

M. Kohut 의 2019년 10월 3일

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답변 1개

Is your SIM card activated? Do you have wifi calling enabled? — Random _User_101
Yes it's activated, and I have no idea where that is, I'll look though. All my settings for calls are what set to when I factory reset my phone, so I should be good. — asmith298828
The only solution is replacement, S9 or 9+. I recently got the 9+ to replace my J7, which was designed to fail within 18-24 month, for sure. — M. Kohut