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Model number NV370. Stands 27 inches tall and features Shark’s never loses suction technology and swivel steering.

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Roller brush doesn’t turn - Shark Lift-Away brand

I have a Shark Lift-Away, the brush has stopped turning. I have cleaned it, etc.

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My roller also stopped working. It would be nice if you could remove brush to see if there is hair wrapped around where the brush connects.

@yazminkuba18603 You can remove the brush, but it's not just a matter of snapping open a couple of latches on these machines; there are like 10 screws that have to be taken out but it is doable.

Shark Navigator Roller Brush Replacement

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If your Shark Navigator Lift-Away Pro vacuum’s floor roller no longer spins, see the Shark Navigator Lift-Away Pro Floor Roller is Not Spinning problem page for possible causes and solutions.

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That instruction is basically clean it, it doesn't have an answer.

Mine just doesn't work no .atter what I do

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have check all obvious problems but brush roll wont turn

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I'm having the same issue. Is there a reset button for the beater bar(brush roller)?

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Brand new right out of the box will not pull or push spin brush does not work.... WTF is the problem with this vacuum

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