A scrap of paper is stuck underneath glass of photocopier and I keep,getting paper jammed message. How can I separate the glass from the tray underneath?
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Hi,
Here’s a link to the service manual for the printer. (Click on the white Download box under the Document preview.
pages 193-194 show how to dis-assemble the scanner unit /scanner upper housing allowing access to under the glass.
Hopefully this is of some help.
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Manual helps a lot, thank you
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The rollers responsible for pulling the papers from the tray full of papers must be cleaned with any cleaning material. It is recommended to use any electronic cleaning agent and then restart the machine after closing it, of course after pulling out the hanging paper scrap.
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