주요 콘텐츠로 건너뛰기

Consumer Windows laptop by HP

9 질문 전체 보기

Why don't my USB ports work?

I've noticed recently that both of the USB ports on the right side of my G71 are not working correctly. Whenever I plug a device into the top one, I get a "USB device not recognized" message, and plugging something into the other gets nothing at all. The third USB port (on the left side) works perfectly fine.

답변되었습니다! View the answer 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 2

댓글:

Try reloading the USB drivers. Cheapest easiest fixes first then dive in to innards.

의 답변

my cd roma worked until I update my window

의 답변

의견 추가하세요

PC 노트북 배터리

큰 전력 향상을 위한 손쉬운 수리.

지금 장보기

PC 노트북 배터리

큰 전력 향상을 위한 손쉬운 수리.

지금 장보기

2개의 답변

선택된 해법

I finally opened the computer. The ribbon cable from the USB board to the motherboard was unplugged at the motherboard. I now have all 3 USB ports functioning again!

해당 답변은 도움이 되었습니까?

점수 4
의견 추가하세요

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.

h10032.www1.hp.com/ctg/Manual/c01713747.pdf

해당 답변은 도움이 되었습니까?

점수 3

댓글:

Thanks for the link, I'll be sure to try that.

의 답변

Definitely appreciate the link. Thanks for your help in this.

의 답변

의견 추가하세요

귀하의 답변을 추가하십시오

David Hodson 가/이 대단히 고마워 할 것입니다.
조회 통계:

지난 24시간: 0

지난 7일: 0

지난 30일: 1

전체 시간: 3,167