Please help. I've tried everything. Windows 7 will not start!
I picked up a Gateway Nv79 laptop around 10 years ago at BestBuy. The screen ended up getting smashed not too long after. I set it aside in hopes of fixing it at some point. During that time it had been roughed up a little more by the children, ie A 2 year old standing on it etc etc. I say this because I'm unsure if it may have something to do with its current status.
As time went on, I had eventually purchased a new screen for $50 and put it in, I was proud!-But when I booted it, Windows 7 would not start. And it said Windows had a damaged file.
It went from saying that back then, to now saying this..
Well I just so happen to have a Windows 7 reboot disc.
Let's do this!
English,
U.S keyboard input,
Next…
Now I have 2 options.
System Recovery options prompts “Use recovery tools" etc..
Or
“Restore your computer using a system image that you created earlier.”
When I attempt to re-image the computer it says
“Windows cannot find a system image on this computer”
When I select “Use recovery tools..” I literally go right down the line. Start up repair begins checking for any system problems and then shuts down. System restore says I must specify which Windows installation to restore. Tells me to restart, select operating system and then select system restore. Lol. Recovery Manager options says tool failed to run. Windows Memory Diagnostic says an error is preventing windows from checking for memory problems during set up.
I've tried the command prompt and different DOS commands. I've also tried holding Alt right and F10 on start up to restore to factory settings . It does nothing unless I have the windows 7 boot disc in the computer. And even then it doesn't help.
Here's some pics of what it told me..
I bought a Windows 10 installation disc for $135 and that doesnt work because Windows 7 is still on there supposedly.
I'm ready to wipe the whole thing out just so I can install Windows 10 but the only other option I can think of is completely replacing the actual hard drive.
Years ago I bought an external hard drive case and pulled all the videos and pics off from it.
Sorry if this question is a little long winded but I wanted to give as much detail as possible so if anyone decided to help they can have a pretty good picture of the situation. Thanks.
-ColdMainer
!!UPDATE!!
This morning I opened up the Hard Drive compartment and realized the HD is just floating around inside. I plugged it in and it seems to be even worse. The CD ROM will not read the Windows Boot disc. I really only get this message..
When I hit ENTER it just loops through. If this is going on WITH the hard drive plugged in I would assume the Hard Drive is jacked up. Right?
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댓글 4개
It is always better to include as much detailed information as you can, as it usually makes it easier to find a fix for the problem and to understand what the issue is.
Michael Deitz 의
Are you sure that there are no loose components or cables? This may be the problem.
Michael Deitz 의
@michaeld2 I can't think of anything. Maybe the hard drive itself? I'm at work right now but when I get home I'll open it up and be sure its secure. Thanks.
ColdMainer 의
If you can't get advice that helps with the problem elsewhere, maybe try calling Microsoft Support and getting advice from technicians at Microsoft, as the computer says.
Michael Deitz 의