Surface pro - second faulty screen?

Question

Microsoft Surface Pro 5

Released in June 2017 as a successor to the Surface Pro 4. Also known as Microsoft Surface Pro 12.3". Model number: FJT-00001.

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Ben Hew @idiogenic

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게시일: 2020년 4월 16일

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Surface pro - second faulty screen?

Hi guys,

I have a Surface Pro 5 (2017). I cracked the screen a little while ago and replaced it with one from ebay. This screen was faulty - it had a yellow band around the edges and the touch screen was poor - it had phantom touches, areas that were unresponsive etc.

So, I bought another screen. This one has a strip along the left edge of the screen about 2 inches wide that only intermittently responds to touch input. I’ve tried all the software fixes I can find including driver reinstall, Surface Toolkit repair, complete OS re-install etc but the problem remains.

Is it possible that I have two faulty screens or could this problem be due to something else?

So, I’ve replaced the screen, digitiser cable and digitiser board.

Initially it was all working fine. Touch and pen input worked great. Tonight I’m starting to get patchiness in the touch responsiveness. Drawing lines in Paint skips in random spots on the screen.

This is driving me crazy!

Update #2

The touchscreen actually works ok if the TypeCover is disconnected! But if I reconnect the TypeCover touch input goes all patchy and spotty again.

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예 아니요

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To be honest i will never buy a surface pro

technochicken 의 2020년 4월 17일

@technochicken I'm certainly never buying another one. It's the worst piece of consumer tech I've ever owned. Ever!

Ben Hew 의 2020년 4월 17일

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@technochicken I'm certainly never buying another one. It's the worst piece of consumer tech I've ever owned. Ever! — Ben Hew

Albert @v3nuo 평판: 3.2k 4 8 1 · Answer 1 · 2020-04-16T23:24:35-07:00

Albert @v3nuo

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게시일: 2020년 4월 16일

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This guide will go over how to remove the screen/display on the Microsoft Surface Pro 5, make sure you have connected everything right and tight.

If you still experience Surface touchscreen issues, need touchscreen drivers or firmware, or want to disable touch on your Surface, try these solutions.

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예 아니요

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Thanks, but I've already replaced the screen as per my original post. And tried all the software solutions, as per my original post.

What I want to know is - could it be something other than the screen?

Ben Hew 의 2020년 4월 17일

Hi Ben,

I'm sorry that my anser didn't resolve your problem, but to better help you, a screenshot image would be great help. There's another ifixit thread could serve your purpose, please keep me updated, thank you! Yellow streak around edge of screen

Albert 의 2020년 4월 19일

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Microsoft Surface Pro 5

Surface pro - second faulty screen?

Update (05/07/2020)

Update (05/07/2020)

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