Replacement screen not working

Question

Google Pixel 3a

3세대 픽셀 휴대전화의 일부인 3a는 구글의 플래그십과 동일한 카메라를 탑재한 실속형 옵션입니다. 클리어 화이트, 저스트 블랙 또는 퍼플 색상으로 제공됩니다. 2019년 5월에 출시되었습니다.

20 질문 전체 보기 | 8 부품 둘러보기

Y Mandelbaum @ymandelb

평판: 1

게시됨: 2020년 4월 19일

옵션

Replacement screen not working

I replaced my Pixel 3a screen and the new screen is glitchy:

The ambient display shows at full brightness and when transitioning from ambient display to lock screen, the screen flashes white at full brightness.
The keyboard requires significantly more pressure than on previous screen. Therefore, when typing quickly, many keys are wrong or missed.

When I disable the ambient display, the flashing goes away — I can press the lock button and the lock screen appears without issue.

How can I diagnose the cause? The previous screen was cracked, but otherwise fine, so I assume it is the new screen. But, is it possible that something else is causing the problem? I followed the directions on iFixit and encountered no problems.

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

좋은 질문입니까?

예 아니요

점수 0

댓글 달기

답변 1개

선택된 해법

Jesse Hooton @hootonberg

평판: 11.7k

Mobile Device E.R.

7

6

1

게시됨: 2020년 4월 20일

옵션

Sounds like a defective screen or it’s not seated properly. If you cheaped out and bought one from eBay, Amazon, Craigslist, Wish, or AliExpress, that’s why. They don’t specialize in screens and anyone can sell junk parts for dirt cheap.

이 답변이 도움이 되었나요?

예 아니요

점수 1

댓글 4개:

Thanks. Understood — I bought it from iFixit (and paid the premium) exactly because I was afraid of a bad part. Any thoughts on how to distinguish a bad screen from a bad seating? Do these specific symptoms make sense for a bad seating? It’s not flaky — it’s very reliable in its problematic behavior.

Y Mandelbaum 의 2020년 4월 20일

@ymandelb good I'm glad you bought from a reputable source. The only way to distinguish between a bad display and improper seating is to disconnect and reconnect the display. Inspect the connectors and cables while you're at it. If it's still acting up, it's most likely a defective display.

Jesse Hooton 의 2020년 4월 20일

I reseated it and checked the cable and connector. Everything looked in order, yet the reseating had no effect. I'll try to get a replacement from iFixit and see if that does the trick.

Y Mandelbaum 의 2020년 4월 25일

@ymandelb

Here's ifixit's returns policy (there's a contact us link towards the bottom of the page).

Perhaps you should temporarily reconnect the old screen (presumably still working just cracked) to verify that the new screen is the problem just in case something else happened during the repair

jayeff 의 2020년 4월 25일

댓글 달기

Thanks. Understood — I bought it from iFixit (and paid the premium) exactly because I was afraid of a bad part. Any thoughts on how to distinguish a bad screen from a bad seating? Do these specific symptoms make sense for a bad seating? It’s not flaky — it’s very reliable in its problematic behavior. — Y Mandelbaum
@ymandelb good I'm glad you bought from a reputable source. The only way to distinguish between a bad display and improper seating is to disconnect and reconnect the display. Inspect the connectors and cables while you're at it. If it's still acting up, it's most likely a defective display. — Jesse Hooton
I reseated it and checked the cable and connector. Everything looked in order, yet the reseating had no effect. I'll try to get a replacement from iFixit and see if that does the trick. — Y Mandelbaum
@ymandelb

Here's ifixit's returns policy (there's a contact us link towards the bottom of the page).

Perhaps you should temporarily reconnect the old screen (presumably still working just cracked) to verify that the new screen is the problem just in case something else happened during the repair — jayeff

Google Pixel 3a

Replacement screen not working

답변 1개

답변을 추가하세요