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Part replacement due to water damage, how much should I charge?

Hello my dearest friends, I have never explained this before on here so here we go, I live in a rural/suburban area outside of Santiago, Chile, because of this, there are no certified repair shops or tech centers. In the are there are several 3rd party repair shops, but with a really bad rep, so since May of last year I’ve been the neighbor that does all repairs and let me tell you, business has been booming!

Yesterday I received a 2017 13’ MacBook air, with severe liquid damage on the I/o board, I/o cable, left speaker, keyboard and trackpad, thanks to the fact I’ve been collecting hardware for about a year, I had several A1466 macbook air just for the spare parts. After replacing all said components for working ones I managed to bring the MacBook back to life so the question now is, how much should I charge for my work? Nothing is causing a short and the mac works as well as before the accident.

Did a quick search for said parts and came up with an approximate price for them of 67.000 chilean pesos, or roughly 80 US dollars.

That being said, how much should I charge for my “services” over those $80 for the parts? I notice I am very efficient at repairs and usually get them done fast, but I don’t want to overcharge this client like all the other abusive repair shops…….

Any Ideas?

Thanks!

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Hi @thanius

Do you know the approximate hourly rate charged by the other repairers?

If you know roughly how much each would charge, average it out and then charge slightly below this amount then multiply it by the number of hours that you spent on the repair.

You don't want to make it too cheap otherwise you might be overwhelmed with repairs because of your generosity. Make it enough so that they appreciate that your knowledge and expertise deserves some recognition in the amount of payment.

If your neighbours are aware how much the other repairers charge then they will see that you are charging less for a better repair and should be happy to pay it.

I assume that you offer a guarantee on your workmanship? You may not be able to guarantee the 2nd hand parts you used but if your clients are made aware of this then a 30 day workmanship guarantee will also impress

Although having said this as they are your neighbours, you may have to factor in that you live there as well. Just make sure that because you are a cheaper option, you don’t end up feeling that you are being “used” ;-)

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