I have a Denon x3500 a Lg 55” UM6910PUC TV and a LG bk80 4k blu ray player.
I have the blu ray, and tv hook to the avr and the blu ray is only giving me options for 2.1. I can’t get 5.1 or 7.1 sound. I can only get all speakers going when i set the avr to multi chan stereo. I’ve set the setting on the disk to 5.1 and still nothing.
With what I’ve explained for my set up, am i missing something simple?
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Hi,
Did you mean a LG UBK80 BR player?
If so, are you using an optical cable connection between the BR player and the receiver or a HDMI connection?
Looking at the user manual from the link above, 5.1. and 7.1 outputs are only available when using HDMI (see p.49)
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Yes on the player and yes Im using HDMI, on some disks it seems to coming out in some what surround, but the player it self isn’t giving me the options for 5.1 or 7.1 only 2.1 . Lg says i may have to hard start it or reset factory settings. I dont see why I would have to since it came right out of the box, but Ill try when I get home. If you have anyother advice, Im down. Thanx
Shine On!
Steve
Hi @SS Cc ,
Hopefully the reset will work as there is no firmware available for download online for the player, in case it is a firmware problem.
Not certain at all whether the following is applicable for HDMI and multi-channel audio but is the HDMI cable that you're using earlier than HDMI 2.0 version e.g. Ver. 1.0, 1.3, 1.4 etc or equal to or later than HDMI 2.0 version? If not a Ver. 2.0 cable and you can get hold of one to test with it might a worth a try.
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