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Xbox One controller was introduced in 2016 with the launch of the Xbox One S and adds Bluetooth support for Windows 10/11. This controller fixes many of the design flaws found on the Model 1537/1697 controllers and is much more reliable. This controller has been replaced with the improved Model 1914 controller.

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View button not responsive

I have a camo 1708 controller with a view button that does not work. Tested via the Accessories app, updated the firmware, plugged it into the console. All the button work except for the view button. What do I need to replace?

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Actually, you might fix it by cleaning it if you are lucky. Otherwise, I would try to change the conductive pad. Here is a video where I had a similar problem and that cleaning worked really well : https://youtu.be/yilEo_n_364

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Had the same issue on a brand new controller that i was too lazy to send back.

I fixed it today by just cleaning the pad with a good squeeze. (It was all good all clean but after putting my thumb in and scratch it a little it works nice, dunno why but it's fixed now)

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