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The Kenmore Elite HE3 is a washing machine by Kenmore.

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adds rinse H2O, agitates, drains fast, pump keeps running dry, no spin

Removed wet clothes, drain with drain tube, and check filter. Filter is clear. Hose from water level switch to drum is clear (blew air through it).

Run rinse and spin cycle - Water enters drum, drum agitates in a regular pattern alternating a few revolutions CW then CCW. This goes on for several minutes. When completed. all the water is pumped out very quickly. So I am pretty sure its not the pump or the hoses. However when all water gone, I can hear the pump continue running (dry) but spin cycle does not start. After several minutes of this, ND code appears. ND=not draining but I know it is drained?? Fill level switch? Door Lock Switch? Ideas?

Update (04/25/2021)

Sorry, forgot to mention model is front loading Kenmore 402-49032011. I did not find this in the list but very simiar to Samsung models I see.

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Hi @gizwidget ,

Found some info online that may or may not be helpful to you.

This link shows that your model may be similar in operation to either a Samsung WF520 or a WF 455 model washer.

Here’s a link to the service manual for a WF520 (don’t be misled see p.1 to verify) that show the possible causes for a ND error code.

Here’s the Technical Information manual for a WF455 which may be a bit more helpful.

On p.2 it shows the causes of a ND error code and on p.19 under Trouble Diagnosis > Will not drain it gives a more detailed list of what to check.

I realize that you said that it does drain but it may be that it is draining too fast perhaps given the water level appropriate to the wash cycle type selected etc. I don’t know but maybe still worth a check if the manual is relevant to your model that is. Apologies if it leads you astray.

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sounds like the water level switch isn't telling the controller that it is empty. I would check there. If the sensor is good and connections intact, then it's a controller issue. But the fact that it recognizes that this is going on makes me lean hard towards the sensor/switch that says its empty and tells the pump to turn off.

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