so how old is it.

Hi @memechelle1974

As best that I can find out your model is from 2014 approximately. This is based on searching online for reviews of the washer using the model number. Most appear around 2014-2015 and there are none before this.

Regarding the problem, does the washer agitate OK?

If it agitates OK but doesn’t spin then it may be a washer drive pulley, part #9 gear case,motor and pump parts diagram problem. This can also affect the agitate cycle as well.

If it doesn’t agitate at all either it may be a drive belt problem. (part #15 gear case,motor and pump parts diagram)

The supplier I linked was used only to show the part and its location. Once you have determined what the problem is and if parts are needed, there are other parts suppliers online that may suit you better. Just search for 110.25132411 parts to get results.

Note: I've re-opened your deleted comments and then removed the duplicated ones and restored your lost Ifixit reputation points.

Sometimes the Ifixit anti spam iRobot is a bit aggressive with long number strings e.g. model numbers, as it "thinks" that they are spam phone numbers and deletes the comment/answer/question, - it’s still learning ;-).

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