AKT package is missing after cleaning my computer
No lights on My keyboard, and ATK package is missing after cleaning my laptop
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Depending on how you did the cleaning, there are different things that may have happened.
Can you specify what you mean by "ATK package is missing"?
If you cleaned it from the outside (eg. wet cloth)
When cleaning electronics from the outside you need to be really careful if you use some kind of liquid. Do NOT use much of the liquid at all, make sure that the cloth only is slightly damp.
This is important since electronics and liquids like water don't mix well together, so the problem could be caused by water damage to internal components.
To be able to solve this kind of damage, you will need to take the laptop apart and clean connectors etc. using +90% isopropyl alcohol to remove corrosion caused by the water damage.
If you took it apart for cleaning
If you have taken the computer apart for the cleaning, the most likely cause is that one or a few connectors got a little bit loose and you just need to make sure that they are connected properly.
Cables/connectors could also have been damaged during the cleaning, in this case, you may need to find spare parts to be able to repair the computer.
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Hope this helped and good luck! :D
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Hi,
Download the ATK Package V1.0.0039 drivers from the Asus support page for your laptop, (Click on Please Select OS > Please Choose >Win 10 64-bit) and then instal them in your laptop or you can get an official Asus later version ATK Package V1.0.0061 from this site. For some reason Asus is very slow to update the drivers on their support pages. I don't know why.
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