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The MSI GL65 9SD is a budget gaming laptop made by MSI computers released in 2019. Repair guides and further information can be found here.

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My C and M keys have stopped working.

The caps keys, C and M keys stopped working recently. For a while I could tap hard repeated and eventually get the letter to appear, but now they don’t work at all.

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@skykevver that does sound like a bad keyboard. Replacements are relatively inexpensive. IT appears that nobody ever created a guide on how to replace the keyboard. So you will have to use something like this video (slightly different model) and work your way to the keyboard. Once you are there or get stuck in the meantime, post some good pictures with your QUESTION. That way we can see what you see and hopefully help you further. Of course, you can always use a USB keyboard in the meantime.

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