No picture but purple light instead of red is on.HN32N2176H
My tv just went black and there is a purple light that's on where the red standby light is.What could be the problem?.TV is HN32N2176H
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Hi,
Is there still sound on the TV?
Try shining a torch (flashlight) at an angle close to the screen and check if there are any images to be seen.
They will be very faint if they are there so trying in a darkened room may help to see them.
if there are images then there is a backlight problem with the screen.
if there are no images and no sound then most probably it is a power board or mainboard problem.
Was there a storm or power outage just before the problem occurred with the TV?
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There was a power outage caused by lots of rain.
Hi, Disconnect the power to the TV and then remove the back cover and check for any obvious damage to the power board and the main board e.g. burnt out components etc
if there was no sound as well check the power board first although it could still be both boards if the TV was on at the time as a power surge could have affected both.
Thanks for your assistance.Will do so immediately.
