Pc randomly blue screens and games crash often

Question

Custom Built Desktop PC

A Desktop PC built from off-the-shelf DIY parts, rather than a prebuilt from a major manufacturer. These can also be built by an SI using off-the-shelf parts.

20 질문 전체 보기

JC! @jcr1

평판: 87

4

1

게시됨: 2023년 1월 3일

옵션

Pc randomly blue screens and games crash often

I built this pc several months ago, but I started having issues early last month (December 2022). My pc runs (or ran) most games fine, but games like Fortnite keep crashing. I am also having an issue with War Thunder. When I attempt to boot the game, it promptly closes and gives me a message saying my GPU isn't supported because its DX10 or lower. My gpu far exceeds this (I have a GTX 1660 Super), and I have up to date drivers installed. I don't know if this helps, but my pc has a Ryzen 5700X, a GTX 1660 Super, a B550 motherboard, and 32GB Ram. I don't know if this is the right forum for this kind of issue, but I figured I'd try my luck

이 질문에 답하기 저도 같은 문제가 있습니다

좋은 질문입니까?

예 아니요

점수 0

댓글 2개:

Hi @jcr1,

Run an sfc /scannow command to check that all the system files are OK.

Look in Event Viewer for any Critical, Error or Warning events that may be logged at the same time that the PC crashes to see if there is anything there that may give an idea of what's happening.

jayeff 의 2023년 1월 3일

@jayeff Event viewer says I have had 4 critical errors in the last 7 days. It says that all of the errors were "Event 41, Kernal Power." What does this mean? Also, I was unable to run the SFC /scannow command because my parents control my admin privileges, but I will get it done.

JC! 의 2023년 1월 4일

댓글 달기

답변 1개

Hi @jcr1,

Run an sfc /scannow command to check that all the system files are OK.

Look in Event Viewer for any Critical, Error or Warning events that may be logged at the same time that the PC crashes to see if there is anything there that may give an idea of what's happening. — jayeff
@jayeff Event viewer says I have had 4 critical errors in the last 7 days. It says that all of the errors were "Event 41, Kernal Power." What does this mean? Also, I was unable to run the SFC /scannow command because my parents control my admin privileges, but I will get it done. — JC!

jayeff @jayeff 평판: 495.9k 11 383 1.5k · Answer 1 · 2023-01-04T06:48:14-07:00

Hi @jcr1

Event 41 Kernel power means that the PC didn't shut down properly, most probably due to the fact that it crashed.

Presumably these events were at about the same time as the PC crashed when you were playing, is this correct?

Random problems are difficult to find so you have to try things because until you can make it happen or work out a pattern as to why it is happening, you're only guessing.

You can run some checks to help eliminate things so as to try and narrow down what may be happening

Here's some more:

Check that Windows is up to date go to Start > Settings> Update and Security >Windows Updates > Check for Updates

Run the Windows memory diagnostic to check that all the memory is OK.

Run the DirectX diagnostic tool to ensure that all is OK

Try disabling fast startup and check if the problem occurs. (remember that since it is random you have to allow time to know whether the problem is still there or not)

Here's a link regarding War Thunder not launching you may want to check through

Custom Built Desktop PC

Pc randomly blue screens and games crash often

답변 1개

답변을 추가하세요