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randomly shut down of my laptop

why my laptop shut down randomly without do anything

I make all update of bios and drivers but nothing

so I see some people have same problem
and they think this problem from dell

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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답변 2개

Alami youssef there are lots of reasons why it might shut down. I suggest that you start off with the Windows Event Logs. Check on here how to access it. Then look at it and see if there is a common issue. If you are lost on it, post it with your question here so we can see the events. Hopefully that will narrow it down.

해당 답변은 도움이 되었습니까?

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i solved it by this easy step ⏎
https://www.youtube.com/watch?v=_PLnIkcm...

해당 답변은 도움이 되었습니까?

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