USB C to HDMI stop working

Question

Dell XPS 13 9360

The XPS 13 9360 is a 13-inch laptop released in 2016 with a 7th-generation Intel processor inside. It was updated in 2017 with an 8th-generation processor.

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A Gpt (Miranteldit) @agptmiranteldit

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게시일: 2023년 9월 18일

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USB C to HDMI stop working

As I mentioned earlier, without any system updates or software-related issues, my connection to my external monitor via USB-C stopped working. I've searched online but haven't found a solution to my problem. Can anyone help or suggest an alternative connection method?

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Hi @agptmiranteldit,

Did you end up replacing the USB-C port as suggested by an answer to your other question relating to the problem, earlier this year, you never said whether you have or not?

Change USB-c port

jayeff 의 2023년 9월 18일

Nope, someone suggested an easier way, but I found that the change didn't address the USB-C issue. However, when I used a stiffer connector, the frequent disconnections disappeared. It's worth noting that this was on a different computer I have, which is model 9350.

A Gpt (Miranteldit) 의 2023년 9월 18일

@agptmiranteldit

Apologies, I missed seeing the model change.

jayeff 의 2023년 9월 18일

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Hi @agptmiranteldit,

Did you end up replacing the USB-C port as suggested by an answer to your other question relating to the problem, earlier this year, you never said whether you have or not?

Change USB-c port — jayeff
Nope, someone suggested an easier way, but I found that the change didn't address the USB-C issue. However, when I used a stiffer connector, the frequent disconnections disappeared. It's worth noting that this was on a different computer I have, which is model 9350. — A Gpt (Miranteldit)
@agptmiranteldit

Apologies, I missed seeing the model change. — jayeff

Dell XPS 13 9360

USB C to HDMI stop working

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