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Keyboard light is on but screen not working

Hello

I have hp elite book touchscreen lap. It's screen not working but keyboard light is working

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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@khalidhahamed start by connecting an external monitor to see if this is an LCD issue. If it shows your desktop etc, you know that the issue is isolated to the display area. Could be the screen, the cable, the connector or issues on the motherboard. You can narrow that down later. For now you need to determine if your computer is showing everything properly before moving on to other things.

해당 답변은 도움이 되었습니까?

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Khalidh Ahamed 님은 대단히 고마워 할 것입니다.
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