Why does the tv powers but has no sound and is blank but it responds o

The power bottom switches on and off both on remote and television but has no sound and screen is black/blank

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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Hi @gbe98932,

Can you view the TV menu screens OK?

Please confirm the model number of your TV if it isn't the same as you selected for your question.

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