dropped my Samsung tv and now remote will not turn tv off

Question

Samsung Television

Repair guides and support for your Samsung TV.

2614 질문 전체 보기

Billy @billy63596

평판: 21

1

게시일: 2024년 1월 23일

옵션

dropped my Samsung tv and now remote will not turn tv off

Hi, I have a similar problem. I dropped my Samsung tv and now remote will not turn tv off and the power button on the bottom right of the tv won’t work. All other buttons on the bottom right of the tv work. Could the power button just be disconnected or is this problem unsolvable? There is a crack and bottom of tv is slightly pushed off from the back. I hope this makes sense and appreciate any help provided. Thanks!

@jayeff model number is LN46C530F1F

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 0

댓글 1개

@billy63596

What is the model number of the TV?

jayeff 의 2024년 1월 23일

댓글 달기

답변 1개

선택된 답변

jayeff @jayeff

평판: 449.8k

11

367

1.4k

게시일: 2024년 1월 23일

옵션

Hi @billy63596

The control button/IR sensor board may have been damaged by the fall.

Disconnect the power to the TV and then remove the back cover and locate the control button/IR sensor board (supplier example only to show its possible cost) and check if the cable is loose or if the board is damaged at all. This is what it looks like.

Here's a video that may help.

The Power button is at one end of the board and the IR sensor (for remote control) is at the other so it will be behind the controls on your TV.

If the board is damaged search online for BN96-13022C (BN41-01382A) P-Touch Function & IR Sensor board, to find suppliers that suit you best.

Double check that I've found the correct board by finding the board number printed on the board in your TV to see if it is the same or different. Then search online using the number to find suppliers that suit you best. If you find a seller, confirm that it is compatible with your TV. Note: I found the supplier above (who has the part) by using your TV model number and not the board part number, that's why it may be prudent to double check.

해당 답변은 도움이 되었습니까?

예 아니요

점수 1

댓글 1개:

Thank you so much! Seeing as it works by unplugging to turn off and using the remote to turn on, I think I will leave it be instead of risking damaging it more. However if the remote stops working to turn it on I will definitely follow these instructions before looking at replacing it with a new tv. I am not the greatest at these things and don’t want to risk breaking it fully, again thank you.

Billy

Billy 의 2024년 1월 25일

댓글 달기

Thank you so much! Seeing as it works by unplugging to turn off and using the remote to turn on, I think I will leave it be instead of risking damaging it more. However if the remote stops working to turn it on I will definitely follow these instructions before looking at replacing it with a new tv. I am not the greatest at these things and don’t want to risk breaking it fully, again thank you.

Billy — Billy

Samsung Television

dropped my Samsung tv and now remote will not turn tv off

Update (01/23/24)

답변 1개

귀하의 답변을 추가하세요