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modem crashes, reboot required to reconnect to Verizon data/phone/SMS

My cell phone works for a while after restart but then loses connection to Verizon data/phone/SMS services. Endless attempts to disable/re-enable physical SIM card, turn on / off airplane mode, etc., many other methods, fails to reconnect to Verizon data/phone/SMS services. Note that Bluetooth and Wifi continue to work without problem while the "modem" and connectivity to Verizon are having troubles.

To further diagnose, I attached a laptop to my Pixel 8 Pro with USB-C cable and captured "adb logs" I see in the log lines a confirmation there's an issue with cell phone modem, the "adb logs" show this line: "MODEM STATUS : STATE_CRASH_EXIT", followed by more lines indicating attempts to reboot the modem with "Modem state changed from CRASH EXIT to BOOTING", followed endlessly by "BOOTING to OFFLINE", "OFFLINE to BOOTING", etc., in an endless cycle.

QUESTION: is there a way to replace the modem that provides mobile data/call/text in the Pixel 8 Pro? ... is it a "standalone" piece or is it part of a larger component?

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Hi @nathanwats87359,

Since we don't know what "...many other methods, fails..." entails, have you tried using the phone in safe mode and check if it maintains a stable mobile phone network connection?

Does it do this with the charger connected?

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