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갤럭시 A20e는 2019년 5월 삼성에서 출시한 중급형 슬레이트 Android 스마트폰입니다. 모델 번호 SM-A202F/K로 식별할 수 있습니다.

I have a program that blocks me from using this phone

My phone has a program that blocked me from using it. It just pops on my screen and i cant do anything

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

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Community might be able to help if you can describe the program or post a photo of it.

Program is family link so what happened my brother canceled looking after his phone but the program wouldn’t let you go out it just say close but when you press it just says ’’sorry something when wrong’’ (no picture because its diffrent language than eng..

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선택된 해법

@karolistom34493 try to uninstall the APP:

Open the Family Link app

  1. Tap Menu in the top left
  2. Tap Manage family
  3. Select Delete family group
  4. Enter your password
  5. Tap Delete

If that does not work you may have to do a factory reset. Now, with that you will lose all of you pictures, music, SMS, contacts etc. Make sure that you back all of this up beforehand. Also, you will need the username and password for the email you've used to setup the phone in the beginning.

이 답변이 도움이 되었나요?

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Karolis Tomaševskij 영원히 감사할 것입니다.
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