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My Roomba Ibot vac will not charge

HOW DO I MAKE THIS QUESTION STAND OUT MORE.

i did not realize that the unit had to have a battery. mine ran down and i ordered a new battery. i have also replaced all brushes and brush guard. when the new battery came in, i charged it for 2 days. it will not charge.

i also have a 690 unit and have used the charger for the 677 and it does charge so i know that the charging unit is not the problem. it lights up when i try to charge the 677 unit.

i ordered a second new battery. let it charge for 2 days and it still will not charge. contacts are clean and look new. i am an older woman and have to use my ibots to clean. i can not afford a new one and roomba website is useless to help me. please tell me what can possibly be wrong.

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I am not 100% familiar with this model in particular, but I have worked on other robotic vacuums.

When a device doesn't charge, there are usually 4 things that could be the issue:

  1. Battery.
  2. Charging dock.
  3. Motherboard.
  4. Charging contacts.

You've replaced the battery and made sure the charging dock works. In that case, it could either be that the charging contacts on the robot are dirty or defective or that the motherboard is defective.

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i have ruled out everything but a motherboard. i have never seen where this could be the problem. ty you were the only one that took time to answer.

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Mary Vivian 영원히 감사할 것입니다.
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