iPod won't sync with itunes

Question

iPod 7th Generation

"iPod Classic"이라는 명칭으로 마케팅 및 판매된 7세대 iPod은 2009년 9월에 출시되었으며, 이전 버전과 비교했을 때 외관상 차이는 없었습니다. 이 모델은 기존 120GB iPod Classic 6.5세대를 얇은 160GB 버전으로 대체했을 뿐입니다.

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Teresa Hayes @teresahaye32542

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게시됨: 2026년 1월 19일

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iPod won't sync with itunes

I brought a new 7th gen classic as a Christmas present. I am unable to get it to sync with iTunes.

I have tried on an old pc with a previous/old version of iTunes. I get the message "iPod software update server could not be contacted. Make sure your network settings are correct and your network connection is active." ... and "There was a problem downloading the software for the iPod" It keeps asking to restore the iPod which then gives these messages.

We have just changed broadband provider. I have 2 other classics that work and sync without issue. Any help gratefully received.

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I'm surprised you found a sealed up iPod that I think last sold in 2022!

DanJ 의 2026년 1월 19일

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I'm surprised you found a sealed up iPod that I think last sold in 2022! — DanJ

DanJ @danj 평판: 502.2k Self employed contract worker 35 346 977 · Answer 1 · 2026-01-19T10:24:24-07:00

DanJ @danj

평판: 502.2k

Self employed contract worker

35

346

977

게시됨: 2026년 1월 19일

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Are you able to access the iTunes Store from your PC? It's possible the settings within your PC are messed up so iTunes is not working. Do you have access to a Mac system to see if that works.

Syncing between your PC and the iPod is local and does't access the internet which can explains why your other iPods are working.

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I am able to access iTunes from a laptop and an old desktop pc. I think the internet is needed when it asks for software update for the new iPod.

Teresa Hayes 의 2026년 1월 19일

@teresahaye32542 - Yes, the access to the Internet by you PC is required to download the updates via iTunes from within iTunes! Basically the Pc is acting as a proxy to your iPod.

You can also manually transfer the file into your iTunes folder here's a link to the firmware Rev C ("Thin" 160 GB, September 2012) review the documentation.

DanJ 의 2026년 1월 19일

Thank you..I will have another go at syncing this weekend

Teresa Hayes 의 2026년 1월 20일

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iPod 7th Generation

iPod won't sync with itunes

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