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If you are having difficulties with the HP Sprocket 2-in-1, try referring to the troubleshooting page.
Background and Identification
The HP Sprocket 2-in-1 has a 5.0 megapixel camera that can print or save photos. The HP Sprocket 2-in-1 can also print photos sent via smartphone. The printer’s functionality is dependent on the use of a mobile app called the HP Sprocket App, as well as Bluetooth functionality in your mobile device. The application is compatible with a variety of Android and Apple devices.
The HP Sprocket 2-in-1 can be identified by its product numbers 2FB96A (white); 2FB97A (black); 2FB98A (red). These product numbers can be found by removing the paper cover on the back and then removing any printer paper. The product will additionally say "sprocket 2-in-1" on the front.