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81HY
Troubleshooting
Common issues users may look up for the Lenovo Chromebook C330 (Type 81HY):
- Device will not turn on (no lights, no response when pressing the power button)
- Not charging or USB-C charging issues (charger detected but battery will not increase, loose port, intermittent charging)
- Black screen or no display (screen stays dark but device powers on, flickering, dim backlight)
- Keyboard or trackpad not working (unresponsive keys, trackpad clicks not registering)
- Wi-Fi or Bluetooth problems (cannot connect, frequent disconnects)
- Audio issues (no sound, distorted speakers, headphone jack not working)
- Camera or microphone not working (not detected in apps)
- Hinge issues (loose hinge, stiff hinge, screen does not stay in position)
- Port problems (USB-A, HDMI, microSD not detecting devices)
- System stuck on boot or recovery mode (boot loop, forced recovery prompts)
Background
The Lenovo Chromebook C330 is a compact laptop in Lenovo’s Chromebook line, released in 2018, and designed for everyday computing. Chromebooks are a category of laptops that run Chrome OS, an operating system developed by Google that is primarily intended for web-based tasks such as browsing, document editing, media playback, and cloud-based applications. The C330 is a 2-in-1 convertible device, featuring an 11.6-inch touchscreen, a 360-degree hinge, a MediaTek MT8173C processor, 4 GB of RAM, and 32 GB or 64 GB of eMMC storage. Standard connectivity includes USB-C, USB-A, HDMI, and a microSD card slot.
The Chromebook C330 has reached End of Development Support, meaning it no longer receives new software updates. Any software or support materials provided by Lenovo are available “as is,” without express or implied warranties. Devices that remain under the Lenovo Limited Warranty are still eligible for repair. The model was sold in multiple regions, including North America and Europe and at the time of release, the device was positioned as an entry level Chromebook with a launch price typically between USD $249 and $279, depending on configuration and region.
The C330 was intended for students and general users requiring a low maintenance system for basic computing tasks rather than performance intensive workloads. Commonly reported issues over time include hinge wear, plastic enclosure cracking, and display assembly stress. Within Lenovo’s Chromebook lineup, the C330 functioned as an entry level convertible model and was later followed by devices such as the Lenovo Chromebook C340, which introduced updated hardware and design changes. Lenovo’s broader Chromebook offerings include other models in the C-series and S-series, which vary in form factor and performance level.
This device page is intended to help users confirm the correct model and access repair resources, including manuals, removal and replacement guides, and parts or FRU references, to support repairability and reduce unnecessary device replacement.
Identification
Use the steps below to confirm you have the correct device and model before using repair documentation:
- Check the bottom case label for the model name Lenovo Chromebook C330 and the machine type or model, commonly Type 81HY.
- In ChromeOS, open Settings, then About ChromeOS, and confirm the device model information matches your hardware label.
- When using Lenovo parts lookup, confirm the product line and Type match 81HY to avoid mixing parts with similar models.
Primary model and parts reference (Type 81HY)
Technical Specifications
The Lenovo Chromebook C330 is a compact Chromebook that measures approximately 292 × 215.4 × 19.6 mm and weighs about 1.2 kg (2.6 lb). It has an 11.6-inch IPS multi-touch display with a 1366 × 768 resolution, 4 GB of onboard LPDDR3 memory, and either 32 GB or 64 GB of eMMC storage. The device includes USB-C, USB 3.1 Gen 1, HDMI, a microSD card slot, and an audio jack for connectivity, along with Wi-Fi and Bluetooth. It is also equipped with a camera, microphone, speakers, TPM security, and a mini security-lock slot. Power is supplied by a 45 Wh, 3-cell battery with a 45 W adapter.
Model: Lenovo Chromebook C330
Display:
- 11.6-inch IPS color display
- Multi-touch screen
- Resolution: 1366 × 768 pixels
Memory:
- 4 GB LPDDR3 (on-board)
Storage:
- 32 GB or 64 GB eMMC 5.1
Connectors and Slots:
- USB-C connector
- USB 3.1 Gen 1
- HDMI connector
- microSD card slot
- Audio (headphone) jack
Wireless:
- Wi-Fi
- Bluetooth
Security:
- Trusted Platform Module (TPM)
- Mini security-lock slot
Camera, Microphone, and Speakers:
- Built-in camera
- Built-in microphone
- Built-in speakers
Size:
- Approx. 292 × 215.4 × 19.6 mm
Weight:
- Approx. 1.2 kg (2.6 lb)
Battery:
- Built-in Li-Polymer battery
- 3-cell
- 45 Wh
Power Adapter:
- Input: 100–240 V, 50–60 Hz
- Output: 15 V
- Power: 45 W
Source PSREF and Lenovo support for specifications
Additional Information
Recommended repair resources:
- Lenovo Removal and Replacement Videos (Type 81HY)
- Chromebook C330 or S330 Hardware Maintenance Manual (HMM) (PDF)
- Lenovo Parts lookup (Type 81HY) for FRU and part identification
Why these sources are trustworthy:
- Lenovo Support and PSREF are manufacturer-published sources designed to provide accurate model-specific specs, parts, and procedures.
- The HMM provides structured removal and replacement procedures and FRU information used for service and maintenance.