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Background
The G502 SE HERO is a wired, right-handed gaming mouse built around Logitech's HERO optical sensor and tuned for high-performance gaming. It features a durable chassis made from high-quality polymer, a metal dual-mode scroll wheel, and a braided USB cable for improved longevity. Key features include a tunable weight system, 11 programmable buttons, LIGHTSYNC RGB lighting, and on-board profile memory. The SE variant adds premium finishes while retaining the HERO sensor and performance-focused design.
Identification
The Logitech G502 SE HERO can be identified by the model number (M/N M-U0047). The model label is on the underside of the mouse. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.
Specifications
- Form Factor: Right-handed wired gaming mouse
- Sensor: HERO optical sensor (HERO 16K-class performance; up to 16,000 DPI)
- Switches: Mechanical mouse switches (Omron commonly used by Logitech; exact Omron model not specified in provided sources; often rated ~50M clicks)
- Programmable Buttons: 11 programmable buttons
- Weight System: Tunable weight system with removable weights (multiple small weights included for balance tuning)
- Scroll Wheel: Metal dual-mode (ratcheted and hyper-fast free-spin) scroll wheel
- Connectivity: Wired USB-A connection with braided cable
- Lighting: LIGHTSYNC RGB lighting with software control (profiles supported)
- On-board Memory: On-board profile memory for storing DPI and button mappings
- Dimensions / Build: Durable polymer housing with textured grips and reinforced components (model-specific dimensions not listed in provided sources)
Troubleshooting
Common repair-relevant faults include double-clicking or non-registering clicks (worn mechanical switches), scroll-wheel skipping or failure (faulty encoder), and cable frays or intermittent USB connection. Diagnose by testing on multiple PCs and in software, inspecting the cable for visible damage, and opening the shell to visually inspect or test switches and the scroll encoder with a multimeter before replacing components.
For additional troubleshooting help, visit: See Logitech Support (https://support.logi.com) for product support, downloads, and Logi Options+ software.
Additional Information
Warranty Info
Limited hardware warranty varies by region; check Logitech's warranty page via support.logi.com for region-specific terms.
