Logitech MX SOUND Repair

The MX SOUND (MX Sound Premium Bluetooth Speakers) are Logitech desktop Bluetooth speakers designed for clear stereo playback and productivity use. They feature a premium build with durable materials including an aluminum top plate and rubberized base for stability and long-term wear. Key features include Bluetooth multi-device pairing, line-in (3.5 mm) connectivity, and on-unit volume and media controls. The design emphasizes desktop audio performance and easy switching between multiple connected sources.

The Logitech MX SOUND can be identified by the model number (M/N S-00167). The model label is on the underside or back of the speaker housing near the power input. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: 2.0 desktop Bluetooth speakers (left and right satellite speakers) with external AC power
• Model Number(s): Not listed on the Logitech support page; product marketed as "MX Sound Premium Bluetooth Speakers"
• Connectivity: Bluetooth (A2DP) with multi-device pairing; 3.5 mm AUX input; USB for firmware/utility interactions (firmware management via Logi Options+ recommended)
• Audio Drivers: Stereo full-range drivers (manufacturer/model not specified on support page); passive radiators for extended low-frequency response reported in product literature
• Power: AC-powered with external power adapter (exact adapter specs not provided on support page)
• Audio Codecs: Standard Bluetooth A2DP (aptX support not specified on support page)
• Materials: Aluminum top plate and durable polymer housing with rubberized base for vibration isolation and stability
• Controls & I/O: On-unit volume and media controls; Bluetooth pairing button; 3.5 mm line-in; power input located on rear/underside of right speaker
• Dimensions: Not specified on the Logitech support page
• Weight: Not specified on the Logitech support page
• Special Features: Multi-device Bluetooth switching, desktop-optimized stereo imaging, and premium metal top surface for durability

Common repair-relevant faults include loss of power (often caused by a faulty power adapter or internal connector), one-channel or intermittent audio (loose internal wiring or driver failure), and Bluetooth pairing/firmware issues. Diagnostics: verify AC adapter continuity and proper voltage, test both speakers with the 3.5 mm input to isolate Bluetooth vs. hardware faults, and use Logi Options+ or perform a factory reset to resolve firmware or pairing errors.

For additional troubleshooting help, visit: Visit https://support.logi.com for product support, drivers, and Logi Options+ software.

Limited hardware warranty varies by region; check Logitech Warranty page for specific coverage and claim procedures.

• https://support.logi.com/hc/en-us/articl...