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Technician Safety

Getting Started

Welcome to the Technician Safety course.

Technician Safety precautions include CRT discharge procedures, avoiding shock hazards on some iMacs, special take apart handling on some iMac models, and how to properly handle hazardous materials used in servicing Macintosh systems.

Please note that the topics covered in this course are the basis for the Technician Safety sections of both ACMT Certification and Recertification Exams. Those sections MUST be passed in order to pass those exams.

If you do not pass a Technician Safety section, even a perfect score on the remainder of the exam will still result in a failed exam.

Target Audience

This training module is intended for technicians who support and service Apple products.

Prerequisites

You review these courses before reviewing this one:

  • Basic Computer Theory and Terms
  • Underlying Technologies
  • References
  • Diagnostics
  • Troubleshooting Theory
  • ESD Precautions
  • Hardware Tools

Time Required

It will take about forty minutes to complete this course.

Training Course Objectives

After reviewing this course you should be able to:

  • Locate safety information via Service Source.
  • State the risks of servicing CRTs.
  • Identify hazardous areas inside and around a CRT display.
  • List the eight CRT safety rules.
  • Describe the CRT discharge procedure.
  • Given a CRT, discharge the CRT using Apple-recommended ESD and CRT discharge procedures. (AASPs only).
  • Describe the CRT disposal procedure.
  • Describe precautions for avoiding shock hazards on iMac systems.
  • Describe special tools and procedures required when opening up iMac (Early 2008) systems.
  • Describe precautions for working with Krytox thermal grease.
  • Identify potentially hazardous materials used in Macintosh systems.

Next: Safety Overview

Safety Overview

  • Introduction
  • Safety Resources

Introduction

Safety issues in Macintosh systems fall into several major categories:

  • Handling and servicing CRTs
  • Shock hazards
  • Working with and disposing of hazardous materials

Safety Resources

There are several online resources that can keep you up to date regarding safety issues for Macintosh systems.

Service News

Return to top

Service News provides announcements and updates for safety procedures.

It can be accessed via the service provider version of Service Source.

Service Manuals and Technician Guides

Any special precautions for working on product will be spelled out in detail.

Next: Course Exercise

Course Exercise

Open this page separately and keep it open while you review the course.

As you go through the course, answer each of the exercise questions.

  1. You are about to work on a Mac Pro (8x) system for the first time. No one else at your site has worked on this system. Which ONE of the following resources will be your BEST means of understanding any safety issues or procedures?
  • a. Discussion Boards
  • b. Service manual
  • c. Service News
  1. What makes up most of the weight of a CRT?
  • a. Electron Generator